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Design and Performance Evaluation of a Fuzzy-Based System for Assessment of Emotional Trust

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Complex, Intelligent and Software Intensive Systems (CISIS 2023)

Abstract

Trust is used as the foundation for decision-making in many situations. Therefore, the concept of trust is attracting attention in various research fields. Emotional trust is one of the essential aspects of the trust. In this paper, we propose a fuzzy-based system for assessment of emotional trust considering three parameters: Expectation (Ex), Willingness (Wi) and Attitude (At). We evaluate the proposed system by simulations. The simulation results show that when Ex, Wi and At are increasing, the ET parameter is increased.

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Correspondence to Shunya Higashi .

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Higashi, S., Ampririt, P., Qafzezi, E., Ikeda, M., Matsuo, K., Barolli, L. (2023). Design and Performance Evaluation of a Fuzzy-Based System for Assessment of Emotional Trust. In: Barolli, L. (eds) Complex, Intelligent and Software Intensive Systems. CISIS 2023. Lecture Notes on Data Engineering and Communications Technologies, vol 176. Springer, Cham. https://doi.org/10.1007/978-3-031-35734-3_12

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