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Something Old, Something New, Something Inspired by Deep Blue?

A Scoping Review on the Digital Transformation of Office and Knowledge Work from the Perspective of OSH

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Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management (HCII 2023)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 14028))

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Abstract

The nature of work is constantly changing due to digitalization, raising the question about how to design human-centered work in the digital age. Focusing on office and knowledge work, the aim of this study was to conduct a structured literature review of the current state of research on new technologies in information-based tasks, to systematically map the characteristics and identify research topics used in the identified studies. In accordance with the PRISMA extension for scoping reviews, we searched the Web of Science, PubMed, and EBSCOhost databases for peer-reviewed journal articles and reviews published between 1 January 2007 and 31 December 2020. The screening process resulted in a final sample of 267 articles. Most of these articles were published in the second half of the search period, between 2014 and 2020. The charting process revealed three main research themes in the identified studies: (1) flexible workplaces, (2) human-technology interaction, (3) changing work tasks. Along this themes divided into further subtopics, we report the findings with respect to OSH as a short narrative synthesis and discuss the connections between the subtopics in terms of implications for occupational science research.

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Acknowledgements

We like to thank Mohamed Faily, Eva Heinold, and Tomas Allis for their contributions in the review process.

Funding

No external funding was received for this study.

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Authors and Affiliations

  1. Federal Institute for Occupational Safety and Health (BAuA) Unit Human Factors, Ergonomics, Friedrich-Henkel-Weg 1–25, 44149, Dortmund, Germany

    Patricia Tegtmeier, Jan Terhoeven & Sascha Wischniewski

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  1. Patricia Tegtmeier
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  2. Jan Terhoeven
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  3. Sascha Wischniewski
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Contributions

Concept development and Design: PT, JT, SW; Data collection/processing: PT, JT; Literature search: PT; Analysis/interpretation: PT, JT; Writing: PT; Critical review: PT, JT, SW

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Correspondence to Patricia Tegtmeier .

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Editors and Affiliations

  1. Purdue University, West Lafayette, IN, USA

    Vincent G. Duffy

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Tegtmeier, P., Terhoeven, J., Wischniewski, S. (2023). Something Old, Something New, Something Inspired by Deep Blue?. In: Duffy, V.G. (eds) Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management. HCII 2023. Lecture Notes in Computer Science, vol 14028. Springer, Cham. https://doi.org/10.1007/978-3-031-35741-1_34

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  • DOI: https://doi.org/10.1007/978-3-031-35741-1_34

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