A Study on the Service Design of Self-health Management for Adolescents with Asthma Based on Persuasive Technology

Abstract

Based on persuasion theory to solve the existing problems in the process of self-health management of adolescent asthma patients and build a more effective asthma self-health management service system. Firstly, research methods such as observation method and in-depth interview methods are used to obtain the potential needs of users, and through the analysis of the behavior of adolescent asthma patients, the persuasion design problems existing in the current asthma self-health management process are extracted, and then the corresponding persuasion design strategies are formulated to guide the design of the asthma self-health management service system by combining the theory and analysis tools of service design. Based on the research results of self-health management for adolescent asthma patients, the corresponding persuasion service design strategies are proposed in three aspects: enhancing user motivation, enhancing user ability, and giving user behavior trigger points. Finally, the persuasion design strategy was applied to the design practice of an asthma self-health management service system, and the feasibility of the persuasion service design strategy was initially verified.