Abstract
With the emergence of the Internet of Things (IoT) technology over the past few years, many sectors have developed services that depend on it. One of them is healthcare. Healthcare services based on the IoT depend on users’ personal and sensitive data, and users’ awareness of privacy issues is essential when using these systems. Therefore, this study aims to discover current privacy awareness of users of healthcare services in Saudi Arabia to determine if they can manage their privacy within IoT-based healthcare services by themselves. First, the factors that affect users’ privacy awareness were obtained from the literature. Then, a questionnaire that focused on discovering users’ privacy awareness regarding the collection, use, and sharing of their personal and identifiable data when using digital services, especially healthcare services, was designed and developed. The survey was conducted, and the data were collected and analyzed to establish the results. The results found that the majority (61.8%) of respondents subjectively believe they have medium privacy awareness, 27.7% believe they have low awareness, and 10.5% believe they have high awareness. Regarding the objective assessment, where questions have right and wrong answers and do not depend on participants’ opinions, the majority (72.3%) of respondents have medium awareness, and 23.1% have low awareness; however, only 4.6% have high awareness.
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Acknowledgements
The study is part of the primary author’s PhD work, which is concerned with investigating the actual behavior of users when their informed consent is sought in IoT-based healthcare systems. An experiment will investigate the effects of specific consent mechanisms upon users’ actual behavior when their sensitive data are being collected, used, and shared in IoT-based health systems. Approval to publish the paper was obtained from The Ministry of Health in Saudi Arabia. The work is sponsored by King Abdulaziz University (KAU), Jeddah, Saudi Arabia.
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Albatati, H.A., Clark, J.A., Abulkhair, M.F. (2023). Privacy Awareness Among Users of Digital Healthcare Services in Saudi Arabia. In: Moallem, A. (eds) HCI for Cybersecurity, Privacy and Trust. HCII 2023. Lecture Notes in Computer Science, vol 14045. Springer, Cham. https://doi.org/10.1007/978-3-031-35822-7_17
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