Skip to main content

Working for Home – Privacy and Confidentiality Issues in University Education

  • Conference paper
  • First Online:
HCI for Cybersecurity, Privacy and Trust (HCII 2023)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 14045))

Included in the following conference series:

  • 833 Accesses

Abstract

Since the start of the COVID-19 pandemic in Spring 2020 many institutions of higher secondary education have resorted to distance education, allowing courses to be taught in an online modality and allowing students, faculty, and staff to work from home or remote locations. Various educational and distance learning tools and technologies, such as electronic mail, learning management systems, video-teleconferencing systems and content management systems have evolved to support to support distant learners. This distributed nature of higher education has led to a greater reliance for authentication tools and processes to identify students and faculty. In addition, university researchers who conduct their research from home or remote locations have an increased threat or vulnerability to hackers and criminal organizations. Finally, the educational organization itself is under greater stress to comply with local, state, and federal regulations to conform to student confidentiality and privacy laws. This paper studies the impact that Working from Home (WFH) since the start of the COVID-19 pandemic has had to the workings of the Information Technology organization at a large public university in the State of Hawaii, with a focus on privacy and confidentiality issues and the resilience of the university.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 89.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 119.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Komljenovic, J.: The future of value in digitalised higher education: why data privacy should not be our biggest concern. High. Educ. 83(1), 119–135 (2020). https://doi.org/10.1007/s10734-020-00639-7

    Article  Google Scholar 

  2. Williamson, B., Hogan, A.: Commercialisation and privatisation in/of education in the context of Covid-19. Education International, Brussels (2020)

    Google Scholar 

  3. Thomas, D.A., Nedeva, M.: Broad online learning EdTech and USA universities: symbiotic relationships in a post-MOOC world. Stud. High. Educ. 43(10), 1730–1749 (2018)

    Article  Google Scholar 

  4. Mehmood, A., Natgunanathan, I., Xiang, Y., Hua, G., Guo, S.: Protection of Big Data Privacy. IEEE Access 4, 1821–1834 (2016)

    Article  Google Scholar 

  5. Sokolova, M., Matwin, S.: Personal privacy protection in time of big data. In: Matwin, S., Mielniczuk, J. (eds.) Challenges in Computational Statistics and Data Mining. SCI, vol. 605, pp. 365–380. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-18781-5_18

    Chapter  Google Scholar 

  6. Florea, D., Florea, S.: Big data and the ethical implications of data privacy in higher education research. Sustainability 12(20), 8744 (2020)

    Article  Google Scholar 

  7. Pandit, C., Kothari, H., Neuman, C.: Privacy in time of a pandemic. In: 2020 13th CMI Conference on Cybersecurity and Privacy (CMI) - Digital Transformation - Potentials and Challenges (51275), Copenhagen, Denmark, pp. 1–6 (2020). https://ieeexplore.ieee.org/abstract/document/9322737

  8. University of Hawaii ITS AskUs. https://www.hawaii.edu/askus/1266. Accessed 12 Feb 2022

  9. University of Hawaii ITS AskUs. https://www.hawaii.edu/infosec/minimum-standards/. Accessed 12 Feb 2022

  10. University of Hawaii ITS Endpoints – Minimum Security Standards. https://www.hawaii.edu/infosec/assets/minimum-standards/endpoints/. Accessed 12 Feb 2022

  11. University of Hawaii ITS Covid-19 Resources. https://www.hawaii.edu/its/covid-19-resources/. Accessed 12 Feb 2022

  12. University of Hawaii ITS Working Remotely during an Emergency. https://www.hawaii.edu/infosec/working-remotely-during-an-emergency/. Accessed 12 Feb 2022

  13. University of Hawaii UH Institutional Data Governance. https://datagov.intranet.hawaii.edu/dgp/. Accessed 13 Feb 2022

  14. University of Hawaii NSPM-33 Guidance. https://go.hawaii.edu/25C. Accessed 14 Feb 2022

  15. White House, Update on Research Security: Streamlining Disclosure Standards. https://www.whitehouse.gov/ostp/news-updates/2022/08/31/an-update-on-research-securitystreamlining-disclosure-standards-to-enhance-clarity-transparency-and-equity/. Accessed 14 Feb 2022

  16. Trusted CI Framework. https://www.trustedci.org/framework. Accessed 18 Feb 2022

  17. Center for Applied Cybersecurity Research – Secure My Research. https://cacr.iu.edu/projects/SecureMyResearch/index.html. https://cacr.iu.edu/projects/SecureMyResearch/index.html. Accessed 18 Feb 2022

  18. ResearchSOC from OmniSOC. https://omnisoc.iu.edu/services/researchsoc/index.html. Accessed 18 Feb 2022

  19. Regulated Research Community of Practice (RRCoP). https://www.regulatedresearch.org/home. Accessed 18 Feb 2022

  20. NIST SP 800-207 Zero Trust Architecture. https://csrc.nist.gov/publications/detail/sp/800-207/final. Accessed 19 Feb 2022

  21. Bush, F., Mashatan, A.: From zero to 100. Commun. ACM 66(02), 48–55 (2023)

    Article  Google Scholar 

  22. UH Applied Research Laboratory. https://arl.hawaii.edu/. Accessed 19 Feb 2022

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Debasis Bhattacharya .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Bhattacharya, D., Ito, J. (2023). Working for Home – Privacy and Confidentiality Issues in University Education. In: Moallem, A. (eds) HCI for Cybersecurity, Privacy and Trust. HCII 2023. Lecture Notes in Computer Science, vol 14045. Springer, Cham. https://doi.org/10.1007/978-3-031-35822-7_29

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-35822-7_29

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-35821-0

  • Online ISBN: 978-3-031-35822-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics