Skip to main content

Research on the Influencing Factors and Mechanism of Sharing Accommodation Hosts’ Resilience in the Post-epidemic Era

  • Conference paper
  • First Online:
Design, Operation and Evaluation of Mobile Communications (HCII 2023)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 14052))

Included in the following conference series:

  • 417 Accesses

Abstract

The rapid development of sharing economy (e.g., sharing accommodation) has become an essential driver of economic resilience. However, the COVID-19 outbreak hugely impacts sharing accommodation platforms and their hosts. How to actively cope with COVID-19 and develop resilience has become a complex problem in the industry. There is a lack of research on the formation mechanism of sharing accommodation hosts’ resilience in the academic community. Based on the coping theory, this paper conducts a case study on the hosts of sharing accommodation platforms to explore the influencing factors and mechanisms of resilience. The results find the context-specific factors of threat appraisal, ability appraisal, problem-focused coping, emotion-focused coping, platform governance, and their relationship with resilience. This paper has important practical significance for guiding sharing accommodation platform enterprises and hosts to overcome difficulties.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 64.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 84.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    http://www.sic.gov.cn/News/568/11277.htm.

References

  1. Jiang, Y., Balaji, M.S., Jha, S.: Together we tango: value facilitation and customer participation in Airbnb. Int. J. Hospitality Manage. 82, 169–180 (2019)

    Article  Google Scholar 

  2. Farmaki, A., Miguel, C., Drotarova, M.H., et al.: Impacts of Covid-19 on peer-to-peer accommodation platforms: host perceptions and responses. Int. J. Hospitality Manag. 91, 102663 (2020)

    Article  Google Scholar 

  3. Bremser, K., Wüst, K.: Money or love – Why do people share properties on Airbnb? J. Hospitality Tourism Manag. 48, 23–31 (2021)

    Article  Google Scholar 

  4. Leoni, G., Parker, L.D.: Governance and control of sharing economy platforms: hosting on Airbnb. Br. Account. Rev. 51(6), 100814 (2019)

    Article  Google Scholar 

  5. Xu, X., Huang, D., Chen, Q.: Stress and coping among micro-entrepreneurs of peer-to-peer accommodation. Int. J. Hospitality Manage. 97, 103009 (2021)

    Article  Google Scholar 

  6. Mont, O., Curtis, S.K., Voytenko, P.: Organisational response strategies to COVID-19 in the sharing economy. Sustainable Prod. Consumption 28, 52–70 (2021)

    Article  Google Scholar 

  7. Lazarus, R.S., Folkman, S.: Stress, Appraisal and Coping. Springer, New York (1984)

    Google Scholar 

  8. Dogru, T., Zhang, Y., Suess, C., et al.: What caused the rise of Airbnb? An examination of key macroeconomic factors. Tourism Manag. 81, 104134 (2020)

    Article  Google Scholar 

  9. Dolnicar, S., Talebi, H.: Does hosting on Airbnb offer hosts vacation-like benefits? Proposing a reconceptualization of peer-to-peer accommodation. J. Hospitality Tourism Manag. 43, 111–119 (2020)

    Article  Google Scholar 

  10. Cheng, M., Zhang, G.: When Western hosts meet Eastern guests: airbnb hosts’ experience with Chinese outbound tourists. Ann. Tourism Res. 75, 288–303 (2019)

    Article  Google Scholar 

  11. Gunter, U.: What makes an Airbnb host a superhost? Empirical evidence from San Francisco and the Bay Area. Tourism Manag. 66, 26–37 (2018)

    Article  Google Scholar 

  12. Liang, S., Schuckert, M., Law, R., et al.: Be a “Superhost”: the importance of badge systems for peer-to-peer rental accommodations. Tourism Manag. 60, 454–465 (2017)

    Article  Google Scholar 

  13. von Richthofen, G., von Wangenheim, F.: Managing service providers in the sharing economy: Insights from Airbnb’s host management. J. Bus. Res. 134, 765–777 (2021)

    Article  Google Scholar 

  14. Gerwe, O.: The Covid-19 pandemic and the accommodation sharing sector: effects and prospects for recovery. Technol. Forecast. Soc. Change 167, 120733 (2021)

    Article  Google Scholar 

  15. Wieczorek-Kosmala, M.: A study of the tourism industry’s cash-driven resilience capabilities for responding to the COVID-19 shock. Tourism Manag. 88, 104396 (2022)

    Article  Google Scholar 

  16. Aguiar-Quintana, T., Nguyen, T.H.H., Araujo-Cabrera, Y., et al.: Do job insecurity, anxiety and depression caused by the COVID-19 pandemic influence hotel employees’ self-rated task performance? The moderating role of employee resilience. Int. J. Hospitality Manag. 94, 102868 (2021)

    Article  Google Scholar 

  17. Connor, K., Davidson, J.: Development of a new resilience scale: the Connor-Davidson resilience scale (CD-RISC). Depression Anxiety 18, 76–82 (2003)

    Article  Google Scholar 

  18. Egeland, B., Carlson, E., Sroufe, L.A.: Resilience as process. Dev. Psychopathol. 5, 517–528 (1993)

    Article  Google Scholar 

  19. Ran, L., Wang, W., Ai, M., et al.: Psychological resilience, depression, anxiety, and somatization symptoms in response to COVID-19: a study of the general population in China at the peak of its epidemic. Soc. Sci. Med. 262, 113261 (2020)

    Article  Google Scholar 

  20. Saad, S.K., Elshaer, I.A.: Justice and trust’s role in employees’ resilience and business’ continuity: evidence from Egypt. Tourism Manag. Perspect. 35, 100712 (2020)

    Article  Google Scholar 

  21. Van der Hallen, R., Jongerling, J., Godor, B.P.: Coping and resilience in adults: a cross-sectional network analysis. Anxiety, Stress, & Coping 33(5), 479–496 (2020)

    Article  Google Scholar 

  22. Zheng, D., Luo, Q., Ritchie, B.W.: Afraid to travel after COVID-19? Self-protection, coping and resilience against pandemic ‘travel fear.’ Tourism Manag. 83, 104261 (2021)

    Article  Google Scholar 

  23. Lazarus, R.S.: Psychological Stress and the Coping Process. McGraw-Hill, New York (1966)

    Google Scholar 

  24. Salo, M., Makkonen, M., Hekkala, R.: The interplay of IT users coping strategies: uncovering momentary emotional load, routes, and sequences. MIS Q. 44(3), 1143–1175 (2020)

    Article  Google Scholar 

  25. Law, J., Pearce, P.L., Woods, B.A.: Stress and coping in tourist attraction employees. Tourism Manag. 16(4), 277–284 (1995)

    Article  Google Scholar 

  26. Crossler, R.E., Andoh-Baidoo, F.K., Menard, P.: Espoused cultural values as antecedents of individuals’ threat and coping appraisal toward protective information technologies: Study of U.S. and Ghana. Inform. Manag. 56(5), 754–766 (2019)

    Article  Google Scholar 

  27. Floyd, D.L., Prentice-Dunn, S., Rogers, R.W.: A meta-analysis of research on protection motivation theory. J. Appl. Soc. Psychol. 30(2), 407–429 (2000)

    Article  Google Scholar 

  28. Lazarus, R.S.: From psychological stress to the emotions: a history of changing outlooks. Ann. Rev. Psychol. 44, 1–21 (1993)

    Article  Google Scholar 

  29. Lee, S.: Understanding the dynamics among acculturative stress, coping, and growth: a grounded theory of the Korean immigrant adolescent experience. Child. Youth Serv. Rev. 94, 105–114 (2018)

    Article  Google Scholar 

  30. Stratta, P., Capanna, C., Dell’Osso, L., et al.: Resilience and coping in trauma spectrum symptoms prediction: a structural equation modeling approach. Pers. Individ. Diff. 77, 55–61 (2015)

    Article  Google Scholar 

  31. Yin, R.K.: Case Study Research: Design and Methods. Sage Publications Inc, CA (2009)

    Google Scholar 

  32. Boss, S.R., Galletta, D.F., Lowry, P.B., et al.: What do systems users have to fear? Using fear appeals to engender threats and fear that motivate protective security behaviors. MIS Q. 39(4), 837–864 (2015)

    Article  Google Scholar 

  33. Lee, Y., Larsen, K.R.: Threat or coping appraisal: determinants of SMB executives’ decision to adopt anti-malware software. Eur. J. Inform. Syst. 18(2), 177–187 (2009)

    Article  Google Scholar 

  34. Liang, H., Xue, Y.: Avoidance of information technology threats: a theoretical perspective. MIS Q. 33(1), 71–90 (2009)

    Article  Google Scholar 

  35. Song, P., Xue, L., Rai, A., et al.: The ecosystem of software platform: a study of asymmetric cross-side network effects and platform governance. MIS Q. 42(1), 121–142 (2018)

    Article  Google Scholar 

  36. Liang, C., Shi, Z., Raghu, T.S.: The spillover of spotlight: Platform recommendation in the mobile app market. Inform. Syst. J. 30(4), 1296–1318 (2019)

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Maomao Chi .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Wang, J., Chi, M. (2023). Research on the Influencing Factors and Mechanism of Sharing Accommodation Hosts’ Resilience in the Post-epidemic Era. In: Salvendy, G., Wei, J. (eds) Design, Operation and Evaluation of Mobile Communications . HCII 2023. Lecture Notes in Computer Science, vol 14052. Springer, Cham. https://doi.org/10.1007/978-3-031-35921-7_22

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-35921-7_22

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-35920-0

  • Online ISBN: 978-3-031-35921-7

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics