Abstract
Factors such as the economic recession during the COVID-19 pandemic increased depression and worrisome mental health conditions, especially among college students and workers. Mindfulness-based stress reduction (MBSR) has been proven one of the most effective treatments for reducing stress and anxiety with positive effects on the mental health of college students and workers. The available information for designing MBSR relative products is still lacking. Hence, this study aimed to apply KANO model and mixed design methods to evaluate the user needs for MBSR products. First, this study obtained the functional requirements of the current MBSR products through competitive analysis and further obtained user suggestions through a focus group. Then, a Kano questionnaire was conducted based on the above user’s needs and the results classified and prioritized the functional requirements. Finally, this study provided useful information for the designers and manufacturers (three performance needs and two expectation needs extracted by the KANO model) when redesigning new-generation mindfulness meditation products.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
COVID-19 pandemic triggers 25% increase in prevalence of anxiety and depression worldwide. https://www.who.int/news/item/02-03-2022-covid-19-pandemic-triggers-25-increase-in-prevalence-of-anxiety-and-depression-worldwide
Hayes, S.C., Levin, M.E., Plumb-Vilardaga, J., Villatte, J.L., Pistorello, J.: Acceptance and commitment therapy and contextual behavioral science: examining the progress of a distinctive model of behavioral and cognitive therapy. Behav Ther. 44, 180–198 (2013). https://doi.org/10.1016/j.beth.2009.08.002
Mirabito, G., Verhaeghen, P.: Remote delivery of a Koru mindfulness intervention for college students during the COVID-19 pandemic. J. Am. Coll. Health 1–8 (2022)
Ho, D.Y., Chan, S.F., Peng, S., Ng, A.K.: The dialogical self: Converging east–west constructions. Cult. Psychol. 7, 393–408 (2001)
Chan, C.L., Ng, S.M., Ho, R.T., Chow, A.Y.: East meets west: applying eastern spirituality in clinical practice. J. Clin. Nurs. 15, 822–832 (2006)
van der Zwan, J.E., de Vente, W., Huizink, A.C., Bögels, S.M., de Bruin, E.I.: Physical activity, mindfulness meditation, or heart rate variability biofeedback for stress reduction: a randomized controlled trial. Appl. Psychophysiol. Biofeedback 40(4), 257–268 (2015). https://doi.org/10.1007/s10484-015-9293-x
Tang, Y.-Y., et al.: Short-term meditation training improves attention and self-regulation. Proc. Natl. Acad. Sci. 104, 17152–17156 (2007)
Ma, L., Wang, Y., Pan, L., Cui, Z., Schluter, P.J.: Mindfulness-informed (ACT) and Mindfulness-based Programs (MBSR/MBCT) applied for college students to reduce symptoms of depression and anxiety. J. Behav. Cogn. Ther. 32(4), 271–289 (2022)
Maddock, A., McCusker, P.: Implementing the learning from the mindfulness-based social work and self-care programme to social work student practice during COVID-19: a qualitative study. Br. J. Soc. Work 52, 4894–4913 (2022). https://doi.org/10.1093/bjsw/bcac094
Kinman, G., Grant, L., Kelly, S.: ‘It’s my secret space’: the benefits of mindfulness for social workers. Br. J. Soc. Work 50, 758–777 (2020). https://doi.org/10.1093/bjsw/bcz073
Schultchen, D., et al.: Stay present with your phone: a systematic review and standardized rating of mindfulness apps in European app stores. Int. J. Behav. Med. 28, 552–560 (2021)
Chinareva, S., Jones, J., Tumia, N., Kumpik, D., Shah, P., Everitt, A.: Lotus: mediating mindful breathing. In: Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems, pp. 1–7 (2020)
Jablonsky, R.: Meditation apps and the promise of attention by design. Sci. Technol. Human Values 47, 314–336 (2022)
Kano, N.: Attractive quality and must-be quality. Hinshitsu (Qual. J. Jpn. Soc. Qual. Control) 14, 39–48 (1984)
Matzler, K., Hinterhuber, H.H., Bailom, F., Sauerwein, E.: How to delight your customers. J. Prod. Brand Manage. (1996)
iSellerPal. https://www.isellerpal.com/
Boerema, A.S., et al.: Beneficial effects of whole body vibration on brain functions in mice and humans. Dose-Respon. 16, 1559325818811756 (2018). https://doi.org/10.1177/1559325818811756
Alvarsson, J.J., Wiens, S., Nilsson, M.E.: Stress Recovery during exposure to nature sound and environmental noise. Int. J. Environ. Res. Public Health 7, 1036–1046 (2010). https://doi.org/10.3390/ijerph7031036
Costa, M.R., et al.: Nature inspired scenes for guided mindfulness training: presence, perceived restorativeness and meditation depth. In: Schmorrow, D.D., Fidopiastis, C.M. (eds.) HCII 2019. LNCS (LNAI), vol. 11580, pp. 517–532. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-22419-6_37
Kim, E., Heo, J., Han, J.: Attention to breathing in response to vibrational and verbal cues in mindfulness meditation mediated by wearable devices. In: Kurosu, M. (ed.) HCII 2021. LNCS, vol. 12763, pp. 415–431. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-78465-2_31
Gooch, J.W.: Lycra. In: Gooch, J.W. (ed.) Encyclopedic Dictionary of Polymers, pp. 436–436. Springer, New York (2011)
Gooch, J.W.: TPU. In: Gooch, J.W. (ed.) Encyclopedic Dictionary of Polymers, pp. 757–757. Springer, New York (2011)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Xu, Z., Xu, F., Deng, L., Guo, X., Lee, YC. (2023). An Evaluation of Mindfulness Product Design Based on Using KANO Model. In: Rau, PL.P. (eds) Cross-Cultural Design. HCII 2023. Lecture Notes in Computer Science, vol 14024. Springer, Cham. https://doi.org/10.1007/978-3-031-35946-0_44
Download citation
DOI: https://doi.org/10.1007/978-3-031-35946-0_44
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-35945-3
Online ISBN: 978-3-031-35946-0
eBook Packages: Computer ScienceComputer Science (R0)