Abstract
Industrial internet implementations are popular on a global scale. Different types of products, including both hardware and software, are included in industrial internet projects. Due to their complexity and diversity, user experience research for industrial internet products is difficult. To get insights for enhancing the industrial internet product experience, designers need an improved research method. In this paper, the POWER framework for user experience research in industrial internet design practices is promoted. POWER represents 5 factors in industrial internet design, which are people, object, workflow, environment and review. This framework emphasizes interventions of production work flow and user flow. Also, it promotes the importance of industry paradigms reviews to avoid common-sense mistakes. A showcase of how POWER framework helps designers to improve software user experience in car industry is demonstrated.
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Du, J., Duan, H., Chen, S., Zhao, W. (2023). POWER – A User Experience Research Model for Industrial Internet Design Practices. In: Stephanidis, C., Antona, M., Ntoa, S., Salvendy, G. (eds) HCI International 2023 Posters. HCII 2023. Communications in Computer and Information Science, vol 1832. Springer, Cham. https://doi.org/10.1007/978-3-031-35989-7_6
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