Abstract
When a model is built based on expert knowledge, a small data set will, in many cases, form the base for the model. It must be possible to validate the trustworthiness and model improvement potential of the provided information from humans or machines. In this study, we have investigated how to evaluate the information from humans to improve the model itself. We used evaluation research and collected the research data with the help of focus group interviews and questionnaires. The result of the study suggests a way to determine the trustworthiness of answers from humans and how to understand if these answers indicate a change to the underlying expert model. The introduction of divergence, and candidate areas, made it possible to evaluate the trustworthiness and changes to the expert model. These were deemed valuable by practitioners.
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Notes
- 1.
Added as a pre-calculated value in the second version of the questionnaire.
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Silvander, J., Singh, S.P. (2023). Validating Trust in Human Decisions to Improve Expert Models Based on Small Data Sets. In: Shishkov, B. (eds) Business Modeling and Software Design. BMSD 2023. Lecture Notes in Business Information Processing, vol 483. Springer, Cham. https://doi.org/10.1007/978-3-031-36757-1_17
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DOI: https://doi.org/10.1007/978-3-031-36757-1_17
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