Skip to main content

Understanding Data Journalism Acceptance Among Social TV Users: A Case Study of Twitter in the United Arab Emirates

  • Conference paper
  • First Online:
Business Intelligence (CBI 2023)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 484 ))

Included in the following conference series:

Abstract

Today Social TV users prefer data journalism for different reasons. One of the basic reasons behind this behaviour is audiences’ growing interest in transparent and detailed news reports. This research also examined the factors proposed by the Uses and Gratifications theory and the Technology Acceptance Model in the acceptance of data journalism among Emirati Social TV users. Data gathered from structured survey questionnaires were analyzed by using Structural Equation Modelling. Results showed that Information Sharing and Information Seeking are two significant factors linked to users’ gratifications. These gratifications, on the other hand, significantly affect their data journalism acceptance. Besides, the mediating effect of perceived usefulness also remained significant, indicating the expected useful outcomes are important determinants of their data journalism acceptance. UOG and TAM significantly predict data journalism acceptance among Emirati Social TV audiences. Thus, it is concluded that data journalism has become a valuable source of information for social TV users, providing detailed insights into complicated issues in an easily understandable and engaging format. Besides, perceived ease of use remains an important factor in social TV users’ acceptance of data journalism, as it contributes to their willingness to engage with this content. Thus, as the social TV audience evolves from Twitter users to other platforms, it is usefully integrated with data journalism.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 54.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 69.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Tong, J.: Revisiting the importance of data journalism. In: Journalism, Economic Uncertainty and Political Irregularity in the Digital and Data Era, pp. 47–60. https://doi.org/10.1108/978-1-80043-558-220221004

  2. Appelgren, E., Lindén, C.-G.: Data journalism as a service: digital native data journalism expertise and product development. Media Commun. 8(2), 62–72 (2020). https://doi.org/10.17645/mac.v8i2.2757

    Article  Google Scholar 

  3. Zhang, X., Chen, M.: Journalists’ adoption and media’s coverage of data-driven journalism: a case of Hong Kong. Journal. Pract. 16(5), 901–919 (2022). https://doi.org/10.1080/17512786.2020.1824126

    Article  Google Scholar 

  4. Camaj, L., Martin, J., Lanosga, G.: The impact of public transparency infrastructure on data journalism: a comparative analysis between information-rich and information-poor countries. Digit. Journal., 1–20 (2022). https://doi.org/10.1080/21670811.2022.2077786

  5. Porlezza, C., Splendore, S.: From open journalism to closed data: data journalism in Italy. Digit. Journal. 7(9), 1230–1252 (2019). https://doi.org/10.1080/21670811.2019.1657778

    Article  Google Scholar 

  6. Bebawi, S.: Data journalism and investigative reporting in the arab world: from emotive to evidence-based journalism. In: Mutsvairo, B., Bebawi, S., Borges-Rey, E. (eds.) Data Journalism in the Global South. PSJGS, pp. 193–204. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-25177-2_11

    Chapter  Google Scholar 

  7. European Journalism Centre: Why Is Data Journalism Important? DataJournalism.com (2023). https://datajournalism.com/read/handbook/one/introduction/why-is-data-journalism-important. Accessed 07 Apr 2023

  8. Baloch, K., Andreson, K.: Reporting in conflict zones in Pakistan: risks and challenges for fixers. Social Science Open Access Repository (SSOAR) (2020). https://www.ssoar.info/ssoar/handle/document/66735. Accessed 05 Mar 2023

  9. Farhi, F., Saidani, S., Jeljeli, R.: Determinants of dependence on social media for accessing news a study on a sample of journalists in the newsroom. Psychol. Educ. 58, 3531–3543 (2021)

    Google Scholar 

  10. Mazouz, A., Alnaji, L., Jeljeli, R., Al-Shdaifat, F.: Innovation indicators and growth in the United Arab Emirates. AAU J. Bus. Law 1, 1–12 (2017). https://doi.org/10.51958/AAUJBL2017V1I1P2

    Article  Google Scholar 

  11. Bravo, A.A., Tellería, A.S.: Data journalism: from social science techniques to data science skills. Hipertext.net (2020). https://doi.org/10.31009/hipertext.net.2020.i20.04

  12. Widholm, A., Appelgren, E.: A softer kind of hard news? Data journalism and the digital renewal of public service news in Sweden. New Media Soc. 24(6), 1363–1381 (2022). https://doi.org/10.1177/1461444820975411

    Article  Google Scholar 

  13. Auväärt, L.: Fighting COVID-19 with data: an analysis of data journalism projects submitted to sigma awards 2021. Cent. Eur. J. Commun. 15(3(32)), 379–395 (2023). https://doi.org/10.51480/1899-5101.15.3(32).3

    Article  Google Scholar 

  14. Desai, A., Nouvellet, P., Bhatia, S., Cori, A., Lassmann, B.: Data journalism and the COVID-19 pandemic: opportunities and challenges. Lancet Digit Health 3(10), e619–e621 (2021). https://doi.org/10.1016/S2589-7500(21)00178-3

    Article  Google Scholar 

  15. Lewis, N.P., Nashmi, E.A.: Data journalism in the Arab region: role conflict exposed. Digit. Journal. 7(9), 1200–1214 (2019). https://doi.org/10.1080/21670811.2019.1617041

    Article  Google Scholar 

  16. Fahmy, N., Attia, M.A.: A field study of Arab data journalism practices in the digital era. Journalism Pract. 15(2), 170–191 (2021). https://doi.org/10.1080/17512786.2019.1709532

    Article  Google Scholar 

  17. Snoussi, T.: ICT faculties’ usage in the UAE private universities: a case study. Glob. Media J. 17(33), 1–8 (2019)

    Google Scholar 

  18. Kabha, R.: Comparison study between the UAE, the UK, and India in dealing with WhatsApp fake news. JCCC 10(9), 176–186 (2019). https://doi.org/10.31620/JCCC.12.19/18

  19. Appelgren, E., Lindén, C.-G., van Dalen, A.: Data journalism research: studying a maturing field across journalistic cultures, media markets and political environments. Digit. Journal. 7(9), 1191–1199 (2019). https://doi.org/10.1080/21670811.2019.1685899

    Article  Google Scholar 

  20. deLimaSantos, M.-F., Mesquita, L.: Data journalism beyond technological determinism. Journal. Stud. 22(11), 1416–1435 (2021). https://doi.org/10.1080/1461670X.2021.1944279

    Article  Google Scholar 

  21. Arias-Robles, F., López, P.J.L.: Driving the closest information. local data journalism in the UK. Journal. Pract. 15(5), 638–650 (2021). https://doi.org/10.1080/17512786.2020.1749109

    Article  Google Scholar 

  22. Erduran, Y., Demirkiran, T.: Are ‘Data Journalism Trainings’ effective in building participatory journalism? (An example from Turkey). Journalism Practice, 13 (2019)

    Google Scholar 

  23. Allern, S., Pollack, E.: Journalism as a public good: a Scandinavian perspective. Journalism 20(11), 1423–1439 (2019). https://doi.org/10.1177/1464884917730945

    Article  Google Scholar 

  24. Geng, S., Law, K.M.Y., Niu, B.: Investigating self-directed learning and technology readiness in blending learning environment. Int. J. Educ. Technol. High. Educ. 16(1), 1–22 (2019). https://doi.org/10.1186/s41239-019-0147-0

    Article  Google Scholar 

  25. Mitchell, A., Holcomb, J., Page, D.: Investigative journalists and digital security. Pew Research Center (2015). https://www.pewresearch.org/journalism/wp-content/uploads/sites/8/2015/02/PJ_InvestigativeJournalists_020515.pdf

  26. DataStories: Data Journalism. Data Stories (2022). https://www.datastories.pk/. Accessed 05 Mar 2023

  27. Loosen, W., Reimer, J., De Silva-Schmidt, F.: Data-driven reporting: an on-going (r)evolution? An analysis of projects nominated for the data journalism awards 2013–2016. Journalism 21(9), 1246–1263 (2020). https://doi.org/10.1177/1464884917735691

    Article  Google Scholar 

  28. Showkat, D., Baumer, E.P.S.: Where do stories come from? Examining the exploration process in investigative data journalism | proceedings of the ACM on human-computer interaction. In: Proceedings of the ACM on Human-Computer Interaction (2021). https://doi.org/10.1145/3479534

  29. Tandoc, E., Hess, K., Eldridge, S., Westlund, O.: Diversifying diversity in digital journalism studies: reflexive research, reviewing and publishing. Digit. Journal. 8(3), 301–309 (2020). https://doi.org/10.1080/21670811.2020.1738949

    Article  Google Scholar 

  30. Hofmann, T., et al.: Technology readiness and overcoming barriers to sustainably implement nanotechnology-enabled plant agriculture. Nature Food 1(7), 416–425 (2020). https://doi.org/10.1038/s43016-020-0110-1

    Article  Google Scholar 

  31. Mutsvairo, B.: Challenges facing development of data journalism in non-western societies. Digit. Journal. 7(9), 1289–1294 (2019). https://doi.org/10.1080/21670811.2019.1691927

    Article  Google Scholar 

  32. Figueiras, M.J., Ghorayeb, J., Coutinho, M.V.C., Marôco, J., Thomas, J.: Levels of trust in information sources as a predictor of protective health behaviors during COVID-19 pandemic: a UAE cross-sectional study. Frontiers in Psychology 12 (2021). https://www.frontiersin.org/articles/10.3389/fpsyg.2021.633550. Accessed 14 Jan 2023

  33. Camilleri, M.A., Falzon, L.: Understanding motivations to use online streaming services: integrating the Technology Acceptance Model (TAM) and the Uses and Gratifications Theory (UGT). Spanish Journal of Marketing - ESIC 25(2), 217–238 (2020). https://doi.org/10.1108/SJME-04-2020-0074

    Article  Google Scholar 

  34. Choi, E.-K., Fowler, D., Goh, B., Yuan, J.: Social media marketing: applying the uses and gratifications theory in the hotel industry. J. Hosp. Mark. Manage. 25(7), 771–796 (2016). https://doi.org/10.1080/19368623.2016.1100102

    Article  Google Scholar 

  35. Dolan, R., Conduit, J., Fahy, J., Goodman, S.: Social media engagement behaviour: a uses and gratifications perspective. J. Strateg. Mark. 24(3–4), 261–277 (2016). https://doi.org/10.1080/0965254X.2015.1095222

    Article  Google Scholar 

  36. Jeljeli, R., Farhi, F., Hamdi, M.E., Saidani, S.: The impact of technology on audiovisual production in the social media space. Acad. J. Interdiscip. Stud. 11(6), 48 (2022). https://doi.org/10.36941/ajis-2022-0148

    Article  Google Scholar 

  37. Pasha, S.A., Youssef, E., Sharif, H.: Role of virtual reality in improving students’ LMS experiences: structural equation modelling based study. In: 2021 International Conference of Modern Trends in Information and Communication Technology Industry (MTICTI), pp. 1–7 (2021). https://doi.org/10.1109/MTICTI53925.2021.9664769

  38. de-Lima-Santos, M.-F., Mesquita, L.: Data journalism in favela: made by, for, and about forgotten and marginalized communities. Journalism Practice, 1–19 (2021). https://doi.org/10.1080/17512786.2021.1922301

  39. Saboune, F.M.F.: Virtual reality in social media marketing will be the new model of advertising and monetization. In: IEEE Conference Publication | IEEE Xplore, presented at the International Conference on Social Networks Analysis, Management and Security (SNAMS) (2022). https://ieeexplore.ieee.org/abstract/document/10062551. Accessed 02 Apr 2023

  40. Farhi, F., Jeljeli, R., Zahra, A., Saidani, S., Feguiri, L.: Factors behind virtual assistance usage among iPhone users: theory of reasoned action. Int. J. Interact. Mob. Technol. 17(02), 42–61 (2023). https://doi.org/10.3991/ijim.v17i02.36021

    Article  Google Scholar 

  41. Farhi, F., Chettah, M.: Social media as news sources for TV news channels -a study in the newsrooms. Talent Development & Excellence 12(3) (2020)

    Google Scholar 

  42. Aljumah, A., Nuseir, M., Refae, G.: Examining the effect of social media interaction, E-WOM, and public relations: assessing the mediating role of brand awareness. Int. J. Data Netw. Sci. 7(1), 467–476 (2023)

    Article  Google Scholar 

  43. Islam, T., Mahmood, K., Sadiq, M., Usman, B., Yousaf, S.U.: Understanding knowledgeable workers’ behavior toward COVID-19 information sharing through WhatsApp in Pakistan. Frontiers in Psychology 11 (2020). https://doi.org/10.3389/fpsyg.2020.572526. Accessed 18 Mar 2023

  44. Aydin, G.: Examining social commerce intentions through the uses and gratifications theory. Int. J. E-Bus. Res. 15(2), 44–70 (2019). https://doi.org/10.4018/IJEBR.2019040103

    Article  Google Scholar 

  45. Luo, M.M., Chea, S., Chen, J.-S.: Web-based information service adoption: a comparison of the motivational model and the uses and gratifications theory. Decis. Support Syst. 51(1), 21–30 (2011). https://doi.org/10.1016/j.dss.2010.11.015

    Article  Google Scholar 

  46. Jeljeli, R., Farhi, F., Zahra, A.: Impacts of PR and AI on the reputation management: a case study of banking sector customers in UAE | springerprofessional.de. In: Digitalisation: Opportunities and Challenges for Business, Springer International Publishing (2022). https://www.springerprofessional.de/impacts-of-pr-and-ai-on-the-reputation-management-a-case-study-o/24076546. Accessed 18 Mar 2023

  47. Jeljeli, R., Farhi, F., Hamdi, M.E.: The impact of technology on audiovisual production in the social media space. Acad. J. Interdisc. Stud. (2022). https://www.richtmann.org/journal/index.php/ajis/article/view/13099. Accessed 18 Mar 2023

  48. Global Media Insights: United Arab Emirates (UAE) Social Media Statistics 2023 | GMI (2023). https://www.globalmediainsight.com/blog/uae-social-media-statistics/. Accessed 25 Apr 2023

  49. Krejcie, R.V., Morgan, D.W.: Determining sample size for research activities. Educ. Psychol. Measur. 30(3), 607–610 (1970). https://doi.org/10.1177/001316447003000308

    Article  Google Scholar 

  50. Aljumah, A.I., Nuseir, M.,T., Refae, G.A.E.: The effect of sensory marketing factors on customer loyalty during Covid 19: exploring the mediating role of customer satisfaction. 6(4), 1359–1368 (2022). https://doi.org/10.5267/j.ijdns.2022.5.015

  51. Asthana, A.: Multicollinearity (2018)

    Google Scholar 

  52. Jeljeli, R., Farhi, F., Zahra, A.: Impacts of PR and AI on the reputation management: a case study of banking sector customers in UAE. In: Alareeni, B., Hamdan, A., Khamis, R., El Khoury, R. (eds.) Digitalisation: Opportunities and Challenges for Business: Volume 1, pp. 265–277. Springer International Publishing, Cham (2023). https://doi.org/10.1007/978-3-031-26953-0_26

    Chapter  Google Scholar 

  53. Demler, O.V., Paynter, N.P., Cook, N.R.: Tests of calibration and goodness-of-fit in the survival setting. Statist. Med. 34(10), 1659–1680 (2015). https://doi.org/10.1002/sim.6428

    Article  MathSciNet  Google Scholar 

  54. Novak, A.R., Impellizzeri, F.M., Garvey, C., Fransen, J.: Implementation of path analysis and piecewise structural equation modelling to improve the interpretation of key performance indicators in team sports: an example in professional rugby union. 39(22), 2509–2516 (2021). https://doi.org/10.1080/02640414.2021.1943169

  55. Athwal, N., Istanbulluoglu, D., McCormack, S.E.: The allure of luxury brands’ social media activities: a uses and gratifications perspective. Inf. Technol. People 32(3), 603–626 (2018). https://doi.org/10.1108/ITP-01-2018-0017

    Article  Google Scholar 

  56. Joo, J., Sang, Y.: Exploring Koreans’ smartphone usage: an integrated model of the technology acceptance model and uses and gratifications theory. Comput. Hum. Behav. 29(6), 2512–2518 (2013). https://doi.org/10.1016/j.chb.2013.06.002

    Article  Google Scholar 

  57. Zhang, J., Shabbir, R., Mujeeb-ur-Rehman, A.: Role of social media in pre-purchase consumer information search: a uses and gratifications perspective. Mediterr. J. Soc. Sci. 6(1), 11 (2015)

    Google Scholar 

  58. Gallego, M.D., Bueno, S., Noyes, J.: Second life adoption in education: a motivational model based on uses and gratifications theory. Comput. Educ. 100, 81–93 (2016). https://doi.org/10.1016/j.compedu.2016.05.001

    Article  Google Scholar 

  59. Gamage, T.C., Tajeddini, K., Tajeddini, O.: Why Chinese travelers use WeChat to make hotel choice decisions: a uses and gratifications theory perspective. J. Glob. Scholars Market. Sci. 32(2), 285–312 (2022). https://doi.org/10.1080/21639159.2021.1961599

    Article  Google Scholar 

  60. Ray, A., Dhir, A., Bala, P.K., Kaur, P.: Why do people use food delivery apps (FDA)? A uses and gratification theory perspective. J. Retail. Consum. Serv. 51, 221–230 (2019). https://doi.org/10.1016/j.jretconser.2019.05.025

    Article  Google Scholar 

  61. Wang, C., Teo, T.S.H., Dwivedi, Y., Janssen, M.: Mobile services use and citizen satisfaction in government: integrating social benefits and uses and gratifications theory. Inf. Technol. People 34(4), 1313–1337 (2021). https://doi.org/10.1108/ITP-02-2020-0097

    Article  Google Scholar 

  62. Koehler, S.N., Parrell, B.R.: The impact of social media on mental health: a mixed-methods research of service providers’ awareness. California State University, San Bernardino, United States (2020). https://scholarworks.lib.csusb.edu/cgi/viewcontent.cgi?article=2131&context=etd

  63. Burgess, J.: The SAGE handbook of social media. The SAGE Handbook of Social Media, pp. 1–662 (2017)

    Google Scholar 

  64. Lowrey, W., Broussard, R., Sherrill, L.A.: Data journalism and black-boxed data sets. Newsp. Res. J. 40(1), 69–82 (2019). https://doi.org/10.1177/0739532918814451

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Faycal Farhi .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Farhi, F., Jeljeli, R., Al Marei, A.A., Zamoum, K. (2023). Understanding Data Journalism Acceptance Among Social TV Users: A Case Study of Twitter in the United Arab Emirates. In: El Ayachi, R., Fakir, M., Baslam, M. (eds) Business Intelligence. CBI 2023. Lecture Notes in Business Information Processing, vol 484 . Springer, Cham. https://doi.org/10.1007/978-3-031-37872-0_14

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-37872-0_14

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-37871-3

  • Online ISBN: 978-3-031-37872-0

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics