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The Maturity of Knowledge-Based Management in Finnish Central-Government Organizations: The Need for Managing the Knowledge-Based Management

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Electronic Government (EGOV 2023)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 14130))

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Abstract

Assessing the maturity of knowledge-based management (KBM) in public sector organizations is crucial for several reasons. Firstly, it helps identifying strengths and weaknesses, which enables organizations to improve their knowledge management practices. Secondly, it serves as a standard for evaluating the effectiveness of knowledge resource management, which can enhance decision-making, problem-solving, and operational efficiency. Thirdly, KBM maturity assessment aids in prioritizing investments, allocating resources, and improving return on investment. Fourthly, evaluating KBM maturity can help identify best practices and lessons learned, leading to better knowledge management practices across organizations. Finally, studying KBM maturity can demonstrate an organization’s commitment to effective knowledge management, increasing transparency and accountability. This study assesses the maturity of KBM in Finnish Central-Government Organizations by surveying eight organizations and analyzing the data. The study identifies areas that require more attention, where the need of managing the KBM being highlighted as a significant area for improvement. This research provides insights for researchers and practitioners to address KBM themes that need further attention.

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Author information

Authors and Affiliations

  1. Creatido Oy, Finlaysoninkuja 21 A, 33210, Tampere, Finland

    Emma Partanen

  2. Tampere University, Korkeakoulunkatu 8, 33720, Tampere, Finland

    Pasi Raatikainen, Pasi Hellsten & Jussi Myllärniemi

Authors
  1. Emma Partanen
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  2. Pasi Raatikainen
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  3. Pasi Hellsten
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  4. Jussi Myllärniemi
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Corresponding author

Correspondence to Pasi Raatikainen .

Editor information

Editors and Affiliations

  1. Linköping University, Linköping, Sweden

    Ida Lindgren

  2. Corvinus University of Budapest, Budapest, Hungary

    Csaba Csáki

  3. University of Macedonia, Thessaloniki, Greece

    Evangelos Kalampokis

  4. Delft University of Technology, Delft, The Netherlands

    Marijn Janssen

  5. University for Continuing Education Krems, Krems an der Donau, Austria

    Gabriela Viale Pereira

  6. Vienna University of Economics and Business, Vienna, Austria

    Shefali Virkar

  7. University of Macedonia, Thessaloniki, Greece

    Efthimios Tambouris

  8. Delft University of Technology, Delft, The Netherlands

    Anneke Zuiderwijk

Appendix

Appendix

Examples of the questions form theme “The status of KBM.”:

We ask you to evaluate the following knowledge-based management related topics based on your own experiences and conception. (Scale used: 1 = Strongly disagree … 5 = Strongly agree)

7. “I am familiar with our organisation’s knowledge-based management goals” (topic: The role of knowledge-based management in the organisation’s management)

10. “The management of our organisation is committed to developing knowledgebased management" (topic: The role of management in knowledge-based management).

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Partanen, E., Raatikainen, P., Hellsten, P., Myllärniemi, J. (2023). The Maturity of Knowledge-Based Management in Finnish Central-Government Organizations: The Need for Managing the Knowledge-Based Management. In: Lindgren, I., et al. Electronic Government. EGOV 2023. Lecture Notes in Computer Science, vol 14130. Springer, Cham. https://doi.org/10.1007/978-3-031-41138-0_25

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  • DOI: https://doi.org/10.1007/978-3-031-41138-0_25

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