Skip to main content

Agile Teamwork Quality – Reflect Your Team While Playing and Identify Actions for Empowerment

  • Conference paper
  • First Online:
Systems, Software and Services Process Improvement (EuroSPI 2023)

Abstract

Agile working is based on teams. To perform their tasks each team has to find ways to establish and improve the way they work. Agile Teamwork Quality is an approach to reflect and improve the teamwork capability systematically. To reflect the current team quality level a gamification approach is proposed. The game can be part of the cyclic retrospectives or other team events. The game presents typical scenarios respectively cases which can happen. The team has to argue why this also can happen or not in their team. These case discussion promote awareness about the team’ current situation. The awareness is used to initiate improvement actions in real world after the game. The presented case study of the Volkswagen Group IT shows the facilitation of the teamwork quality.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Institutional subscriptions

Similar content being viewed by others

References

  1. What is Scrum? https://www.scrum.org/. Last access 18 Apr 2023

  2. SAFE6.0. https://scaledagileframework.com/. Last access 18 Apr 2023

  3. Poth, A., Kottke, M., Riel, A.: Agile team work quality in the context of agile transformations – a case study in large-scaling environments. In: Yilmaz, M., Niemann, J., Clarke, P., Messnarz, R. (eds.) EuroSPI 2020. CCIS, vol. 1251, pp. 232–243. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-56441-4_17

    Chapter  Google Scholar 

  4. Poth, A., Kottke, M., Heimann, C., Riel, A.: The EFIS framework for leveraging agile organizations within large enterprises. In Agile Processes in Software Engineering and Extreme Programming–Workshops: XP 2021 Workshops, Virtual Event, June 14–18, 2021, Revised Selected Papers 22, pp. 42–51. Springer International Publishing (2021)

    Google Scholar 

  5. Poth, A., Kottke, M., Riel, A.: Evaluation of agile team work quality. In: Paasivaara, M., Kruchten, P. (eds.) XP 2020. LNBIP, vol. 396, pp. 101–110. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-58858-8_11

    Chapter  Google Scholar 

  6. Poth, A., Kottke, M., Riel, A.: Measuring teamwork quality in large-scale agile organisations evaluation and integration of the aTWQ approach. IET Software 15(6), 443–452 (2021)

    Article  Google Scholar 

  7. Wittgenstein, L.: Philosophical Investigations. Blackwell, Oxford (1953)

    MATH  Google Scholar 

  8. Caillois, R.: Les jeux et les hommes. Gallimard (1957)

    Google Scholar 

  9. Wikipedia 2023. Game, https://en.wikipedia.org/wiki/Game

  10. Strom, P.S., Strom, R.D.: Teamwork skills assessment for cooperative learning. Educ. Res. Eval. 17(4), 233–251 (2011)

    Article  Google Scholar 

  11. Hevner, A., Chatterjee, S.: Design science research in information systems. In: Design Research in Information Systems, pp. 9–22. Springer, Boston (2010)

    Google Scholar 

  12. Willey, K., Freeman, M.: Completing the learning cycle: the role of formative feedback when using self and peer assessment to improve teamwork and engagement. In: AAEE‐ Annual Conference of Australasian Association for Engineering Education. School of Engineering, Auckland University of Technology, Auckland (2006)

    Google Scholar 

  13. Ramirez‐Mora, S.L., Oktaba, H.: Team maturity in agile soft-ware development: the impact on productivity. In: 2018 IEEE International Conference on Software Maintenance and Evolution (ICSME), pp. 732–736. IEEE (2018)

    Google Scholar 

  14. Hoegl, M., Gemuenden, H.G.: Teamwork quality and the success of innovative projects: a theoretical concept and empirical evidence. Organ. Sci. 12(4), 435–449 (2001)

    Article  Google Scholar 

  15. Beck, D.E., Cowan, C.C.: Spiral Dynamics: Mastering Values, Leadership and Change. John Wiley & Sons (2014)

    Google Scholar 

  16. Wheelan, S.A., Hochberger, J.M.: Validation studies of the group development questionnaire. Small Group Res. 27(1), 143–170 (1996)

    Article  Google Scholar 

  17. Anderson, N., Westm, M.A.: The team climate inventory: development of the TCI and its applications in teambuilding for innovativeness. Eur. J. Work Organ. Psychol. 5(1), 53–66 (1996)

    Article  Google Scholar 

  18. Gren, L., Torkar, R., Feldt, R.: Group maturity and agility, are they connected? – a survey study. In: 41st Euromicro Conference on Software Engineering and Advanced Applications, pp. 1–8. Funchal (2015)

    Google Scholar 

  19. XP ’18. In: Proceedings of the 19th International Conference on Agile Software Development: Companion, May 2018, Article No.: 36, pp. 1–4 (2018). https://doi.org/10.1145/3234152.3234161

  20. Mora, A., Zaharias, P., González, C., Arnedo-Moreno, J.: FRAGGLE: A FRamework for AGile gamification of learning experiences. In: de De Gloria, A., Veltkamp, R. (eds.) GALA 2015. LNCS, vol. 9599, pp. 530–539. Springer, Cham (2016). https://doi.org/10.1007/978-3-319-40216-1_57

    Chapter  Google Scholar 

  21. GAS ’16. In: Proceedings of the 5th International Workshop on Games and Software Engineering, May 2016, pp. 42–45. (2016). https://doi.org/10.1145/2896958.2896966

  22. Pereira, I.M., Amorim, V.J.P., Cota, M.A., Gonçalves, G.C.: Gamification use in agile project management: an experience report. In: Silva da Silva, T., Estácio, B., Kroll, J., Mantovani Fontana, R. (eds.) WBMA 2016. CCIS, vol. 680, pp. 28–38. Springer, Cham (2017). https://doi.org/10.1007/978-3-319-55907-0_3

    Chapter  Google Scholar 

  23. Herranz, E., Guzmán, J.G., de Amescua-Seco, A., Larrucea, X.: Gamification for software process improvement: a practical approach. IET Softw. 13, 112–121 (2019). https://doi.org/10.1049/iet-sen.2018.5120

    Article  Google Scholar 

  24. Hernández, L., Muñoz, M., Mejia, J., Peña, A.: Gamification in software engineering teamworks: A systematic literature review. In: 2016 International Conference on Software Process Improvement (CIMPS), pp. 1–8. Aguascalientes, Mexico (2016). https://doi.org/10.1109/CIMPS.2016.7802799

  25. Robson, K., Plangger, K., Kietzmann, J.H., McCarthy, I., Pitt, L.: Is it all a game? Understanding the principles of gamification, Business Horizons, vol. 58, Issue 4, pp. 411–420. ISSN 0007–6813, (2015). https://doi.org/10.1016/j.bushor.2015.03.006

  26. Avison, D., Lau, F, Myers, M., Nielsen, P.A.: Communications of the ACM, vol. 42, Number 1 (1999), pp. 94–97. https://dl.acm.org/doi/fullHtml/ https://doi.org/10.1145/291469.291479

  27. Poth, A., Kottke, M., Riel, A.: Scaling agile on large enterprise level with self-service kits to support autonomous teams. In: 2020 15th Conference on Computer Science and Information Systems (FedCSIS), pp. 731–737. Sofia, Bulgaria (2020). https://doi.org/10.15439/2020F186

  28. Poth, A., Kottke, M., Riel, A.: Self-service kits to scale knowledge to autonomous teams - concept, application and limitations. Comput. Sci. Inf. Syst. 20, 48 (2022). https://doi.org/10.2298/CSIS211112048P

    Article  Google Scholar 

  29. Poth, A., Kottke, M., Middelhauve, K., Mahr, T., Riel, A.: Lean integration of IT security and data privacy governance aspects into product development in agile organizations. JUCS – J. Univ. Comp. Sci. 27, 868–893 (2021). https://doi.org/10.3897/jucs.71770

    Article  Google Scholar 

  30. Poth, A., Kottke, M., Riel, A.: Orchestrating agile IT quality management for complex solution development through topic-specific partnerships in large enterprises – an example on the EFIS framework. In: Yilmaz, M., Clarke, P., Messnarz, R., Reiner, M. (eds.) EuroSPI 2021. CCIS, vol. 1442, pp. 88–104. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-85521-5_7

    Chapter  Google Scholar 

  31. Poth, A., Kottke, M., Mahr, T., Riel, A.: Teamwork quality in technology‐driven product teams in large‐scale agile organizations. J. Softw.: Evol. Process (2021). https://doi.org/10.1002/smr.2388

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Alexander Poth .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2023 The Author(s), under exclusive license to Springer Nature Switzerland AG

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Poth, A., Kottke, M., Schardt, M. (2023). Agile Teamwork Quality – Reflect Your Team While Playing and Identify Actions for Empowerment. In: Yilmaz, M., Clarke, P., Riel, A., Messnarz, R. (eds) Systems, Software and Services Process Improvement. EuroSPI 2023. Communications in Computer and Information Science, vol 1891. Springer, Cham. https://doi.org/10.1007/978-3-031-42310-9_2

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-42310-9_2

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-42309-3

  • Online ISBN: 978-3-031-42310-9

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics