Abstract
The Medication Use Process in hospitals is one of the crucial processes of the care pathways. It is defined as a highly intricate and collaborative process aiming to deliver effective and safe patient care. Indeed, it involves different stakeholders working together to provide the best treatment to the patient and manage several health conditions. This complexity can give rise to medication errors, leading to serious patient health-related consequences. Being fully aware of the significance and complexity of this process, in this work, we propose a digital collaborative framework to manage medication errors. The main goals of this framework are to assist healthcare organizations in their risk management sessions, maximize the effectiveness of the care provided, and improve patient safety and quality of care.
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Acknowledgements
The authors would like to express their gratitude to the Occitanie Region of France and the Atout Majeur Concept (AMC) company for funding this work. We would like to thank Mr. Dimitri Duval, the CEO of AMC, and Mr. Marc Pruski, the Director of Quality - Risk Management at AMC, for their support and sharing of expertise. We extend our appreciation to the Intercommunal Hospital Center of Castres-Mazamet and its doctors, especially to Dr. Cleostrate Marie-Hélène, Hospital Pharmacist, Medical Manager, and Head of the "Medico-Technical" department and to Dr. Cufi Marie-Noëlle, Geriatric Doctor, Medical Manager and Head of the "Medicine" department, Service Manager and Territorial Coordinator for Geriatrics in Tarn. They are providing us with the necessary information and insights to carry out this work. Their willingness to share knowledge and expertise is instrumental in the continuation of this research. Finally, we are grateful to Prof. Hervé Pingaud for his guidance and support throughout this research.
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Touati, H., Thabet, R., Fontanili, F., Lamine, E. (2023). Towards a Digital Collaborative Framework for an Efficient Medication Errors Management. In: Camarinha-Matos, L.M., Boucher, X., Ortiz, A. (eds) Collaborative Networks in Digitalization and Society 5.0. PRO-VE 2023. IFIP Advances in Information and Communication Technology, vol 688. Springer, Cham. https://doi.org/10.1007/978-3-031-42622-3_39
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DOI: https://doi.org/10.1007/978-3-031-42622-3_39
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