Abstract
Industry 4.0 brought digital technology changes at a rate unparalleled to the past. Consequential to such change, the importance of a digitally literate society is emphasized. Digital literacy is, however, vast and subject to the fast-paced changes of Industry 4.0. The challenge then lies in learning and developing digital literacy. Knowledge visualization (KV) is considered a means to address this challenge, through its use of visual mechanisms to transfer complex insights. The purpose of the study was to identify factors of KV that, if addressed, can facilitate successful knowledge creation and transfer in a digital literacy learning and development process. We employed a systematic review of existing literature to reveal several critical success factors (CSFs) of KV towards digital literacy learning and development. The KV CSFs were presented in an online questionnaire to respondents to rank and possibly expose additional CSFs. The study produced 20 kV CSFs toward digital literacy learning and development, that can serve as a guide for KV in future digital literacy learning and development endeavors.
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Kotze, J., Smuts, H. (2023). Knowledge Visualization Towards Digital Literacy Development: Critical Success Factors. In: Hinkelmann, K., López-Pellicer, F.J., Polini, A. (eds) Perspectives in Business Informatics Research. BIR 2023. Lecture Notes in Business Information Processing, vol 493. Springer, Cham. https://doi.org/10.1007/978-3-031-43126-5_24
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