Abstract
We investigate optimal revenue management for Markovian discriminatory processor sharing (DPS) queues. The server receives revenue per customer, as well as an additional fee if customers opt to receive premium service. We first study the parameter allocation of the DPS discipline which optimises the server’s revenue, assuming that all customers rationally select between premium and non-premium service. We then extend revenue management to DPS queues with heterogenous customers that are also allowed to balk. It is shown that the optimal DPS discipline is a strict priority discipline when customers cannot balk, while a non-degenerate DPS discipline is optimal with balking.
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Fiems, D. (2023). Strategic Revenue Management for Discriminatory Processor Sharing Queues. In: Iacono, M., Scarpa, M., Barbierato, E., Serrano, S., Cerotti, D., Longo, F. (eds) Computer Performance Engineering and Stochastic Modelling. EPEW ASMTA 2023 2023. Lecture Notes in Computer Science, vol 14231. Springer, Cham. https://doi.org/10.1007/978-3-031-43185-2_1
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