Abstract
In the dynamic business environment of today, BPM professionals must adapt to cutting-edge technologies, evolving methodologies, and rapidly changing market conditions. Consequently, educational programmes should be sufficiently adaptable to incorporate emerging trends and equip learners with the technical dexterity and process thinking required to effectively lead organisational digital transformation. This adaptability ensures the continued relevance of BPM education and produces graduates that are capable of driving innovation and organisational success.
The goal of this study is to share the key features and report on the key lessons learned from our experiences conducting BPM education programmes for over two decades. We argue for the holistic and flexible nature of BPM education by explaining how a variety of learner-focused technical and managerial factors influence our BPM education framework. We underline the necessity for a well-balanced BPM curriculum that covers both technical topics like process mining and automation and managerial topics like process governance and process strategic alignment. We show how industry and students’ needs may be balanced in the BPM curriculum to produce job-ready graduates. This study will contribute to the BPM education community's knowledge base by reporting on the critical dimensions of a programme design that encapsulate our shared experiences in delivering a holistic and flexible BPM curriculum to varied learners using different delivery channels. The details discussed will assist BPM experts in designing and delivering a comprehensive curriculum to tackle BPM programme design and its relevance to today's dynamic business environment.
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Syed, R., Wynn, M.T., Bandara, W. (2023). The Design and Delivery of a Holistic BPM Education Programme. In: Köpke, J., et al. Business Process Management: Blockchain, Robotic Process Automation and Educators Forum. BPM 2023. Lecture Notes in Business Information Processing, vol 491. Springer, Cham. https://doi.org/10.1007/978-3-031-43433-4_13
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DOI: https://doi.org/10.1007/978-3-031-43433-4_13
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