Abstract
Digital-enabled product service systems (PSS) enable the overall improvement of multi-actor value streams by increasing the system efficiency and thus enabling a shared value for all actors. This work aims to provide a new approach to designing data models in digital-enabled PSS. The approach addresses key challenges in designing effective PSS by presenting the source target link matrix (STLM) concept. The STLM enables the identification of primary data sources and the determination of the minimal set of data transfers needed, ensuring that PSS are designed efficiently and effectively. The STLM approach can be fully integrated into the design process, enabling managers to validate the completeness and feasibility of their PSS designs. In summary, this approach provides a valuable tool for managers looking to design effectively and ensure collaboration and integration between different areas of expertise.
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Acknowledgment
We would like to thank our colleagues Petra Müller-Csernetzky and Vinzenz Bütler for their valuable contributions and discussion in the application of the STLM.
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Stoll, O., Züst, S., Rodel, E., West, S. (2023). Source-Target-Link-Matrix: A Conceptual Approach for the Systematic Design of Data-Driven Product Service Systems. In: Alfnes, E., Romsdal, A., Strandhagen, J.O., von Cieminski, G., Romero, D. (eds) Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures. APMS 2023. IFIP Advances in Information and Communication Technology, vol 690. Springer, Cham. https://doi.org/10.1007/978-3-031-43666-6_2
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