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A Thematic Analysis to Determine the Future Design of Mobile Cryptocurrency Wallet

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Blockchain and Applications, 5th International Congress (BLOCKCHAIN 2023)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 778))

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Abstract

The growth of cryptocurrency has increased the usage of mobile cryptocurrency wallet applications. Even though the cryptocurrency wallet is an essential tool in managing access to crypto assets, the application’s usability still needs to improve in many aspects. This research aims to determine the essential factors for future mobile cryptocurrency wallet design. The user reviews of several popular crypto wallets are collected from several application stores. A machine learning approach is used to classify the review category based on their relevancy to user experience. The result shows numerous problems still exist even with the most adopted mobile crypto wallet. Hence, we propose a recommendation of features to solve the problem and help preserve the credibility of the mobile wallet.

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Authors and Affiliations

  1. School of Information Systems, Bina Nusantara University, West Jakarta, Indonesia

    Richard, Muhammad Ammar Marsuki & Gading Aryo Pamungkas

Authors
  1. Richard
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  2. Muhammad Ammar Marsuki
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  3. Gading Aryo Pamungkas
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Corresponding author

Correspondence to Richard .

Editor information

Editors and Affiliations

  1. Universidade do Minho, Braga, Portugal

    José Manuel Machado

  2. BISITE research group, University of Salamanca, Salamanca, Spain

    Javier Prieto

  3. Guarda Polytechnic Institute, Guarda, Portugal

    Paulo Vieira

  4. Universidade do Minho, Braga, Portugal

    Hugo Peixoto

  5. Universidade do Minho, Braga, Portugal

    AntĂłnio Abelha

  6. CientĂ­ficas, ITEFI, Instituto de FĂ­sica Aplicada, Consejo Superior de Investigaciones, Madrid, Spain

    David Arroyo

  7. Pappelallee, IOTA Foundation, Berlin, Germany

    Luigi Vigneri

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Richard, Marsuki, M.A., Pamungkas, G.A. (2023). A Thematic Analysis to Determine the Future Design of Mobile Cryptocurrency Wallet. In: Machado, J.M., et al. Blockchain and Applications, 5th International Congress. BLOCKCHAIN 2023. Lecture Notes in Networks and Systems, vol 778. Springer, Cham. https://doi.org/10.1007/978-3-031-45155-3_29

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