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Points of Interest in Smart Cities and Visitor Behavior

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Intelligent Transport Systems (INTSYS 2023)

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Abstract

Smart cities leverage technology and data to enhance the quality of urban life, including the management of points of interest (POIs) and visitor experiences. This paper explores the relationship between POIs and visitor behavior in smart cities, examining the impact of technology-driven solutions on understanding, analyzing, and optimizing visitor experiences. It highlights the importance of data-driven approaches in identifying and managing POIs, enhancing visitor satisfaction, and driving economic growth. The paper reviews existing literature, discusses key concepts, and presents case studies to illustrate the role of POIs in smart cities and their influence on visitor behavior. Our major contribution is a data driven approach to extract useful information from real data to municipality decisions and understand the problem. It concludes with recommendations for future research and practical implications for city planners, policymakers, and tourism authorities.

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Acknowledgment

We thank the Lisbon City Council for providing us with the data necessary for this study, namely Mr. António Costa (Lisbon City Council), Mrs. Helena Martins (Lisbon City Council) and Mrs. Paula Melicias (Lisbon City Council). We also thank IPMA for providing us with the data necessary to complement our study.

Funding

This work was supported by EEA Grants Blue Growth Programme (Call #5). Project PT-INNOVATION-0069 – Fish2Fork. This research also received funding from ERAMUS+ project NEMM with grant 101083048.

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Authors and Affiliations

  1. Instituto Universitário de Lisboa (ISCTE-IUL), ISTAR, Lisbon, Portugal

    Luís B. Elvas, Miguel Nunes, Bruno Francisco & Joao Carlos Ferreira

  2. Department of Logistics, Molde University College, 6410, Molde, Norway

    Luís B. Elvas & Joao Carlos Ferreira

  3. Universidade da Madeira, ESTG/ITI LARSyS, Funchal, Portugal

    Frederica Gonçalves

  4. Inov Inesc Inovação—Instituto de Novas Tecnologias, 1000-029, Lisbon, Portugal

    Ana Lucia Martins & Joao Carlos Ferreira

Authors
  1. Luís B. Elvas
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  2. Miguel Nunes
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  3. Bruno Francisco
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  4. Frederica Gonçalves
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  5. Ana Lucia Martins
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  6. Joao Carlos Ferreira
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Corresponding author

Correspondence to Joao Carlos Ferreira .

Editor information

Editors and Affiliations

  1. ISCTE-University Institute of Lisbon, Lisbon, Portugal

    Ana Lucia Martins

  2. ISCTE-University Institute of Lisbon, Lisbon, Portugal

    Joao C. Ferreira

  3. University of Pisa, Pisa, Italy

    Alexander Kocian

  4. University of Lisbon, Lisbon, Portugal

    Ulpan Tokkozhina

  5. Molde University College, Molde, Norway

    Berit Irene Helgheim

  6. Molde University College, Molde, Norway

    Svein Bråthen

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Elvas, L.B., Nunes, M., Francisco, B., Gonçalves, F., Martins, A.L., Ferreira, J.C. (2024). Points of Interest in Smart Cities and Visitor Behavior. In: Martins, A.L., Ferreira, J.C., Kocian, A., Tokkozhina, U., Helgheim, B.I., Bråthen, S. (eds) Intelligent Transport Systems. INTSYS 2023. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 540. Springer, Cham. https://doi.org/10.1007/978-3-031-49379-9_4

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  • DOI: https://doi.org/10.1007/978-3-031-49379-9_4

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-49378-2

  • Online ISBN: 978-3-031-49379-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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