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Blockchain Adoption Decision-Making Process in Business: An Empirical Study

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New Sustainable Horizons in Artificial Intelligence and Digital Solutions (I3E 2023)

Abstract

Recent research has highlighted gaps between blockchain technology and its adoption decision-making process on the corporate level. This paper aims to resolve these gaps, exploring the issues and processes that need to be considered before utilizing blockchain-based solutions in various domains. We collected data using 10 semi-structured interviews among blockchain professionals that have already adopted blockchain in their companies or were involved in the adoption decision-making process. We analyzed the data using the Gioa approach and identified five dimensions that must be considered before blockchain utilization, namely infrastructure, business models, operational processes, management and environmental impact. Additionally, based on the collected data we provide questions to ask before considering blockchain and a final framework that includes 18 sub-themes of the identified dimensions. Our study extends prior frameworks that might help organizations utilize blockchain according to their business strategy. Based on our findings, we also put forward directions for future studies.

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Correspondence to Anastasiia Gurzhii .

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Gurzhii, A., Islam, N., Tuape, M. (2023). Blockchain Adoption Decision-Making Process in Business: An Empirical Study. In: Janssen, M., et al. New Sustainable Horizons in Artificial Intelligence and Digital Solutions. I3E 2023. Lecture Notes in Computer Science, vol 14316. Springer, Cham. https://doi.org/10.1007/978-3-031-50040-4_13

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  • DOI: https://doi.org/10.1007/978-3-031-50040-4_13

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-50039-8

  • Online ISBN: 978-3-031-50040-4

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