Abstract
With the increasing demand for well-being and beauty, the dental industry has been strongly impacted in recent years. Consequently, companies in the dental implant production sector have needed to adjust their production volumes, sales, and product availability to meet market demand. Therefore, optimizing their product distribution network is essential to ensure timely delivery and customer satisfaction.
To achieve this performance, several aspects are taken into consideration, such as the strategic choice of the company’s distribution center locations, the quantity of these centers, and the target clientele for each. This study proposed a new strategic point for the distribution of Neodent’s products, based on the location of the company’s candidate stores to become distribution centers. To this end, data on the distance and location of the company’s stores, provided by Neodent, were compiled and implemented in the OpenSolver add-in for Excel, using the p-median mathematical model for facility location problems.
The results obtained through this tool proved to be valid, as they met both the overall and specific objectives of the study. They also demonstrated a significant cost-saving in the total road transport distance covered by the company’s logistics department.
The aforementioned challenges are particularly relevant to supply chain management. As the dental industry continues to face increased demand, optimizing distribution strategies has become a central concern for companies. It is crucial for them to ensure customer satisfaction and keep up with the growing demand for their products.
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The authors would like to thank the Pontifical Catholic University of Paraná (PUCPR), PPGEPS-PUCPR and Neodent® Straumann Group.
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Gonçalves, M.C., Pamplona, A.B., Nara, E.O.B., Dias, I.C.P. (2023). Optimizing Dental Implant Distribution: A Strategic Approach for Supply Chain Management in the Beauty and Well-Being Industry. In: Janssen, M., et al. New Sustainable Horizons in Artificial Intelligence and Digital Solutions. I3E 2023. Lecture Notes in Computer Science, vol 14316. Springer, Cham. https://doi.org/10.1007/978-3-031-50040-4_28
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