Abstract
Part of the recent effort of Brazilian municipalities had focus on the creation of smart cities. Through the collection of data from social media and sensors spread throughout the city, it was possible to excel the delivery of public services and information nearly in real-time. For this, the communication and exchange of information has been essential. This chapter aims to analyze how a developing country city used platforms and technical features from Internet of Things and Big Data Analytics in their smart city communication strategies. A case study about Center of Operations Rio de Janeiro (COR), in Brazil, was carried. Literature review in Portuguese was conducted to provide references to build a set of platforms and technical features recommended for social communication in the digital age. This recommended set of platforms and technical features were used to perform a structured visit in the COR´s portal and analyze how this set appears or identify new ones and their uses. The results bring a list of 7 platforms and 18 technical features. We believe that these platforms and features should be taken into account for the design of public communication strategies of smart cities of developing countries.
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Pinheiro, L., Vaz, J.C., Vieira, R., Hora, L. (2023). IoT and Big Data Analytics Enabling Public Communication Strategies of Smart Cities in Developing Countries. In: Janssen, M., et al. New Sustainable Horizons in Artificial Intelligence and Digital Solutions. I3E 2023. Lecture Notes in Computer Science, vol 14316. Springer, Cham. https://doi.org/10.1007/978-3-031-50040-4_31
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