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A Social BPM Approach to Deal with Agility

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Management of Digital EcoSystems (MEDES 2023)

Part of the book series: Communications in Computer and Information Science ((CCIS,volume 2022))

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Abstract

Business Process Management (BPM) takes care of the business process (BP) lifecycle using different technologies in organizations to provide value-added services or products for end-users. Although today’s fast-changing business world poses vast variants of business processes (BPs) alongside uncertainty. This situation requires an agile BPM to manage, maintain, and execute different variants of a BP as well as deal with uncertainties and changes. One of the emphasises of agile BPM is involving stakeholders in the BP lifecycle, which requires a standard approach for all stakeholders to have quick and efficient access to the BP lifecycle to prevent problems like cultural resistance. In order to reach a standard approach, social BPM is an emerging concept that can help the easy and efficient involvement of stakeholders in the BP lifecycle. By inspiring form social BPM, this paper propose a new social media-based BPM platform to deal with different varieties of BP and uncertainties by integrating stakeholders in the BP lifecycle. While the platform eases communication, information exchange, and decision-making among stakeholders; it also eliminates the exchange between design-time and run-time while a change occurs by merging design-time and run-time.

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Notes

  1. 1.

    https://iterop.3ds.com/.

  2. 2.

    https://camunda.com.

  3. 3.

    https://www.appian.com/.

  4. 4.

    https://agilepoint.com/.

  5. 5.

    https://www.bizagi.com/.

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Author information

Authors and Affiliations

  1. Centre de Génie Industriel, Université Toulouse – Mines Albi, Campus Jarlard, Route de Teillet, 81000, Albi, France

    Mehran Majidian Eidgahi, Anne-Marie Barthe-Delanoë & Frederick Benaben

  2. TU Wien, Vienna, Austria

    Dominik Bork

  3. Iterop - Dassault Systèmes, 1 bis rue Antoine Lavoisier, 31770, Colomiers, France

    Guillaume Mace-Ramete

  4. Laboratoire Génie de Production de l’École Nationale d’Ingénieurs de Tarbes (LGP-INP-ENIT), Université de Toulouse, 65016, Tarbes, France

    Sina Namaki Araghi

Authors
  1. Mehran Majidian Eidgahi
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  2. Sina Namaki Araghi
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  3. Dominik Bork
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  4. Anne-Marie Barthe-Delanoë
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  5. Guillaume Mace-Ramete
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  6. Frederick Benaben
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Corresponding author

Correspondence to Mehran Majidian Eidgahi .

Editor information

Editors and Affiliations

  1. University of Pau & Pays de l'Adour, Anglet, France

    Richard Chbeir

  2. Claude Bernard University Lyon 1, Villeurbanne Cedex, France

    Djamal Benslimane

  3. Technical University of Crete, Chania, Greece

    Michalis Zervakis

  4. Open University of Cyprus, Nicosia, Cyprus

    Yannis Manolopoulos

  5. Wroclaw University of Science, Wroclaw, Poland

    Ngoc Thanh Ngyuen

  6. Lebanese American University, Byblos, Lebanon

    Joe Tekli

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Eidgahi, M.M., Araghi, S.N., Bork, D., Barthe-Delanoë, AM., Mace-Ramete, G., Benaben, F. (2024). A Social BPM Approach to Deal with Agility. In: Chbeir, R., Benslimane, D., Zervakis, M., Manolopoulos, Y., Ngyuen, N.T., Tekli, J. (eds) Management of Digital EcoSystems. MEDES 2023. Communications in Computer and Information Science, vol 2022. Springer, Cham. https://doi.org/10.1007/978-3-031-51643-6_2

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  • DOI: https://doi.org/10.1007/978-3-031-51643-6_2

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  • Online ISBN: 978-3-031-51643-6

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