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Try On, Spied On?: Privacy Analysis of Virtual Try-On Websites and Android Apps

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Computer Security. ESORICS 2023 International Workshops (ESORICS 2023)

Abstract

The use of augmented reality (AR) technology for virtual try-on (VTO) in online shopping is on the rise but its current state of privacy is not well explored. To examine privacy issues in VTO websites and apps, we analyze 138 websites and 28 Android apps that offer VTO. By capturing and analyzing the network traffic, we found that 65% of the websites send user images to a server: 8% to first-party (FP) servers only, and 57% to third-party (TP) servers only or both FP and TP. 18% of apps send user images to a server: 4% to FP servers only, and 14% to TP servers only or both FP and TP. Additionally, 43 websites and 2 apps are confirmed to get the users’ images stored, either by the FP website or a TP. 37% of websites are confirmed to use VTO providers which extract facial geometry from received users’ images. We also found that 11% of websites featuring VTO violate their own privacy policies, and 25% use a VTO provider that violates its own privacy policy. Privacy policy violations include sharing the user’s image to a website’s own server, or to a TP server, despite denying so in the privacy policy. Furthermore, 22% of websites use disclaimers that mislead users about what happens to their data when using VTO. We also found 1446 and 931 TP tracking scripts and cookies, respectively, in the analyzed websites. Finally, we identified security vulnerabilities, such as broken authentication, in a VTO provider that can compromise its merchants. These findings underscore the need for greater transparency and clarity from companies using VTO features, and highlight the potential risks to user privacy, even from top brands.

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Notes

  1. 1.

    https://github.com/virtualtryon2023/openwpm-cookies-and-scripts-extension.

  2. 2.

    https://virtualmirror-xp.luxottica.com/kvbkF86bZsvnGqLmsfUdGj.

  3. 3.

    https://clarity.microsoft.com/.

  4. 4.

    https://us.jins.com.

  5. 5.

    https://github.com/virtualtryon2023/VTO-Privacy-Analysis.

  6. 6.

    https://logrocket.com/.

  7. 7.

    The app has been removed from Google Play as of August 10.

  8. 8.

    https://3dlook.me/.

  9. 9.

    https://www.eyeconic.com/.

  10. 10.

    https://www.lenscrafters.ca.

  11. 11.

    https://www.perfectcorp.com/business.

  12. 12.

    https://www.deepar.ai/.

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Acknowledgment

This work was supported by the Office of the Privacy Commissioner of Canada (OPC). We also thank the anonymous DPM 2023 reviewers for their insightful feedback and suggestions.

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Correspondence to Abdelrahman Ragab .

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Ragab, A., Mannan, M., Youssef, A. (2024). Try On, Spied On?: Privacy Analysis of Virtual Try-On Websites and Android Apps. In: Katsikas, S., et al. Computer Security. ESORICS 2023 International Workshops. ESORICS 2023. Lecture Notes in Computer Science, vol 14398. Springer, Cham. https://doi.org/10.1007/978-3-031-54204-6_13

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  • DOI: https://doi.org/10.1007/978-3-031-54204-6_13

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