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Support to Interaction Between Medical Practitioners and Patients: A Systematic Review

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Safe, Secure, Ethical, Responsible Technologies and Emerging Applications (SAFER-TEA 2023)

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Abstract

Effective interaction between medical practitioners and patients is critical in ensuring positive health outcomes. The primary goal of this systematic review is to identify different strategies for improving medical practitionerpatient interaction and to analyze their effectiveness in enhancing patient satisfaction, adherence to treatment, and health outcomes. A systematic review of the literature was conducted using electronic databases including IEEE, ACM Digital Library, Springer, Science Direct and Wiley Online Library, using keywords such as “doctorpatient communication,” “physician-patient interactions,” and “Patient-doctor interaction + Technology.” “Patientdoctor interaction + Technology + Issues.”Articles were included if they were published in English and contained strategies for improving medical practitioner-patient interaction. A total of 34 articles were included in this systematic review. The strategies identified were categorized into four themes: training programs, communication skills, patient-centered care, and technology-based interventions. Technology-based interventions, such as virtual consultations and electronic health records, were shown to enhance communication and information sharing between medical practitioners and patients. Improving medical practitioner-patient interaction is crucial in achieving positive health outcomes. The strategies identified in this review can be used to design interventions that improve communication skills, promote patient-centered care, and incorporate technology-based solutions to enhance communication and information sharing in clinical settings.

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  1. Modibbo Adama University Yola, Girei, Adamawa State, Nigeria

    Ezekiel Olayide Tolulope

  2. University of Ngaoundere, Ngaoundere, Cameroon

    Franklin Tchakounte

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Correspondence to Ezekiel Olayide Tolulope .

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  1. University of Ngaoundéré, Ngaoundere, Cameroon

    Franklin Tchakounte

  2. Rhodes University, Grahamstown, South Africa

    Marcellin Atemkeng

  3. Observer Research Foundation, New Delhi, India

    Rajeswari Pillai Rajagopalan

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Tolulope, E.O., Tchakounte, F. (2024). Support to Interaction Between Medical Practitioners and Patients: A Systematic Review. In: Tchakounte, F., Atemkeng, M., Rajagopalan, R.P. (eds) Safe, Secure, Ethical, Responsible Technologies and Emerging Applications. SAFER-TEA 2023. Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, vol 566. Springer, Cham. https://doi.org/10.1007/978-3-031-56396-6_24

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