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Digital Leadership in Cross-Cultural Organizations: Insights from Swiss Healthcare Companies

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Information Systems (EMCIS 2023)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 502))

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  • The original version of the chapter has been revised. The initial publication had a typing error in the name of the second author. A correction to this chapter can be found at https://doi.org/10.1007/978-3-031-56481-9_23

Abstract

The pervasive influence of digitalization is undeniable in the contemporary landscape. However, available tools and resources are often underutilized by many leaders. Accordingly, an effective digital leadership is vital for complex organizations in today’s interconnected world. Despite considerable attention to digital leadership, a noticeable research gap exists concerning its application in cross-cultural settings. Therefore, this study examines the role of digital leadership in Swiss healthcare companies, which serve as prime examples of global players grappling with cross-cultural complexities. The healthcare sector strives for efficiency through digital technologies and diverse global team management. Moreover, Switzerland, known for its advanced development, regulatory framework and multinational healthcare environment, offers an ideal setting for the research in this context. Conducting semi-structured expert interviews, this study provides insights to better understand the digital leadership strategies and challenges. Our findings highlight that effective digital leadership extends beyond technical skills, encompassing communication, collaboration, and cultural competencies.

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Change history

  • 25 May 2024

    A correction has been published.

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Author information

Authors and Affiliations

  1. ESCP Business School Berlin, Heubnerweg 8-10, 14059, Berlin, Germany

    Mahdieh Darvish, Luca Laule, Laurine Pottier & Markus Bick

Authors
  1. Mahdieh Darvish
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  2. Luca Laule
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  3. Laurine Pottier
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  4. Markus Bick
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Corresponding author

Correspondence to Mahdieh Darvish .

Editor information

Editors and Affiliations

  1. British University in Dubai, Dubai, United Arab Emirates

    Maria Papadaki

  2. University of Nicosia, Nicosia, Cyprus

    Marinos Themistocleous

  3. British University in Dubai, Dubai, United Arab Emirates

    Khalid Al Marri

  4. Dubai Blockchain Center, Dubai, United Arab Emirates

    Marwan Al Zarouni

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Darvish, M., Laule, L., Pottier, L., Bick, M. (2024). Digital Leadership in Cross-Cultural Organizations: Insights from Swiss Healthcare Companies. In: Papadaki, M., Themistocleous, M., Al Marri, K., Al Zarouni, M. (eds) Information Systems. EMCIS 2023. Lecture Notes in Business Information Processing, vol 502. Springer, Cham. https://doi.org/10.1007/978-3-031-56481-9_19

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  • DOI: https://doi.org/10.1007/978-3-031-56481-9_19

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-56480-2

  • Online ISBN: 978-3-031-56481-9

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