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Opportunities and Limitations of AI in Human-Centered Design a Research Preview

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Requirements Engineering: Foundation for Software Quality (REFSQ 2024)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 14588))

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Abstract

[Context and motivation] AI has significantly increased its capabilities and popularity since the emergence of Large Language Models. Generative AI, in particular, shows potential to support a variety of RE activities. [Question/problem] While the opportunities of AI in RE are being discussed, there is little reflection on the limitations and concerns regarding the use of AI. Moreover, holistic investigations of these aspects within the software engineering lifecycle are sparse. [Principal ideas/results] We propose a research agenda that aims to systematically investigate the potential of AI within a human-centered design (HCD) process to derive meaningful application scenarios and recommendations for AI. [Contribution] In this research preview, we share initial results of workshop sessions conducted with RE and UX experts to determine opportunities and limitations of AI within the HCD process and provide insights into ongoing research activities on the example of “persona agents”.

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Authors and Affiliations

  1. Fraunhofer IESE, 67663, Kaiserslautern, Germany

    Anne Hess, Jill Tamanini, Mario Biedenbach & Matthias Koch

  2. Centigrade GmbH, 66123, Saarbrücken, Germany

    Thomas Immich

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  1. Anne Hess
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  2. Thomas Immich
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  3. Jill Tamanini
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  4. Mario Biedenbach
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  5. Matthias Koch
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Correspondence to Anne Hess .

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Editors and Affiliations

  1. Blekinge Institute of Technology, Karlskrona, Sweden

    Daniel Mendez

  2. NOVA University Lisbon, Lisbon, Portugal

    Ana Moreira

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Hess, A., Immich, T., Tamanini, J., Biedenbach, M., Koch, M. (2024). Opportunities and Limitations of AI in Human-Centered Design a Research Preview. In: Mendez, D., Moreira, A. (eds) Requirements Engineering: Foundation for Software Quality. REFSQ 2024. Lecture Notes in Computer Science, vol 14588. Springer, Cham. https://doi.org/10.1007/978-3-031-57327-9_9

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  • DOI: https://doi.org/10.1007/978-3-031-57327-9_9

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  • Publisher Name: Springer, Cham

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  • Online ISBN: 978-3-031-57327-9

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