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Towards a Better Understanding of Cyber Awareness Amongst Migrant Communities in Australia

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Wisdom, Well-Being, Win-Win (iConference 2024)

Abstract

Cyber-attack incidents are increasing while there is limited understanding of cyber safety and security awareness amongst the migrant communities in Australia. Using a mixed methodology, we design a small-scale pilot study to understand the level of cyber security awareness among three migrant communities in Australia - Indonesia, Bangladesh, and Somalia. One of our significant findings is that almost all the participants have experienced some level of cyber security and crime-related issues, while about 80% of the participants are not aware of how and where to report their incidents for legal action. Our focus-group discussion highlights participants’ perceptions, experiences, and some socio-cultural and context-specific cybersecurity events, including cyberbullying and racism they face as migrants in Australia. Finally, we discussed how an enhanced understanding of culture and human context-specific factors could be helpful in designing and delivering proper awareness-raising interventions for sustainable cyber security systems for migrant communities.

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Anwar, M., Saha, M., Oliver, G., Ibrahim, M., Rudolphr, C. (2024). Towards a Better Understanding of Cyber Awareness Amongst Migrant Communities in Australia. In: Sserwanga, I., et al. Wisdom, Well-Being, Win-Win. iConference 2024. Lecture Notes in Computer Science, vol 14598. Springer, Cham. https://doi.org/10.1007/978-3-031-57867-0_22

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  • DOI: https://doi.org/10.1007/978-3-031-57867-0_22

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