Abstract
Requirements Engineering (RE) stands as the cornerstone in ensuring that a system comprehensively captures and analyzes the needs and expectations of its users and stakeholders. Despite the numerous approaches designed for dealing with functional and quality (non-functional) requirements, approaches for dealing with emotional requirements still lag. Emotional requirements capture how users should feel when using a system, and inadequate consideration of such requirements results in end-users reluctance to use the system. In this paper, we report on our experience in dealing with emotional requirements as part of an H2020 European Project, namely PHArA-ON (Pilots for Healthy and Active Ageing in Europe) for the development of the PHArA-ON ecosystem that aims at improving the well-being and active aging of older adults. Specifically, we present the process we followed for dealing with emotional requirements, and we summarize the findings and lessons learned from this experience.
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Notes
- 1.
A pilot study is a small-scale test of a method to be used on a larger scale.
- 2.
Information on how each pilot has elicited its requirements can be found in [12].
- 3.
- 4.
Users are a subset of stakeholders, we differentiate between the two as users are the main source for eliciting emotional requirements.
- 5.
The inclusion of quality and emotional goals in user stories is optional (indicated by square brackets [..]) since not all user goals have associated quality/emotional goals.
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Acknowledgment
This research received funding from the EC via the Horizon 2020 project ‘Pilots for Healthy and Active Ageing’ (Pharaon), Grant agreement no. 857188
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Gharib, M. et al. (2024). Dealing with Emotional Requirements for Software Ecosystems: Findings and Lessons Learned in the PHArA-ON Project. In: Araújo, J., de la Vara, J.L., Santos, M.Y., Assar, S. (eds) Research Challenges in Information Science. RCIS 2024. Lecture Notes in Business Information Processing, vol 513. Springer, Cham. https://doi.org/10.1007/978-3-031-59465-6_7
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