Abstract
This paper presents novel pathways for Information Systems (IS) research within the context of family business. As these enterprises navigate the impacts of digital transformation, understanding the intersection of IS and familial commerce has become imperative. Specifically, we address the following questions: (1) What are the key intersections between IS research questions and the nuanced context of family businesses? (2) How can IS researchers contribute to the understanding and advancement of family businesses within the context of India, and in GREAT (Growing, Rural, Eastern, Aspirational, and Transitional) economies more broadly? Our extensive literature review showcases emerging trends in family business research and lessons from history and practice that are valuable for family firms in GREAT nations such as India. We also review existing IS research on issues centered around the family business context. Underscoring unexplored research inquiries that resonate with insights from Indian business history, we advocate for further research at the crossroads of IS and family business, acknowledging the existing scarcity of scholarly contributions within this domain.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Similar content being viewed by others
Notes
- 1.
- 2.
USA: Cargill, Bechtel Group and Kohler; Australia: BGC, Hancock Prospecting and Peregrine Corporation; Thailand: Charoen Pokphand Group and Central Group; Philippines: Ayala Corporation, JG Summit Holdings and SM Investments.
- 3.
- 4.
References
Alexander, L., Van Knippenberg, D.: Teams in pursuit of radical innovation: a goal orientation perspective. Acad. Manag. Rev. 39(4), 423–438 (2014)
Alter, S., Sherer, S.A.: A general but readily adaptable model of information system risk. Commun. Assoc. Inf. Syst. 14(1), 1–28 (2004)
Anderson, R.C., Reeb, D.M.: Founding-family ownership and firm performance: evidence from the S&P 500. J. Financ. 58(3), 1301–1328 (2003)
Anderson, R.C., Duru, A., Reeb, D.M.: Investment policy in family-controlled firms. J. Bank. Finance 36(6), 1744–1758 (2012)
Anderson, R.C., Mansi, S.A., Reeb, D.M.: Founding family ownership and the agency cost of debt. J. Financ. Econ. 68(2), 263–285 (2003)
Anderson, R.C., Reeb, D.M., Zhao, W.: Family-controlled firms and informed trading: evidence from short sales. J. Financ. 67(1), 351–385 (2012)
Ano, B., Bent, R.: Human determinants influencing the digital transformation strategy of multigenerational family businesses: a multiple-case study of five French growth-oriented family firms. J. Family Bus. Manage. 12(4), 876–891 (2022)
Arrondo-García, R., Fernández-Méndez, C., Menéndez-Requejo, S.: The growth and performance of family businesses during the global financial crisis: the role of the generation in control. J. Fam. Bus. Strat. 7(4), 227–237 (2016)
Astrachan, C.B., Botero, I., Astrachan, J.H., Prügl, R.: Branding the family firm: a review, integrative framework proposal, and research agenda. J. Fam. Bus. Strat. 9(1), 3–15 (2018)
Ates, A., Acur, N.: Making obsolescence obsolete: execution of digital transformation in a high-tech manufacturing SME. J. Bus. Res. 152, 336–348 (2022)
Bąkiewicz, A.: Cultural embeddedness of family business succession: the perspective of next generation. Int. J. Contemp. Manage. 19(1), 7–27 (2020)
Banalieva, E.R., Eddleston, K.A.: Home-region focus and performance of family firms: the role of family vs non-family leaders. J. Int. Bus. Stud. 42, 1060–1072 (2011)
Baù, M., Chirico, F., Pittino, D., Backman, M., Klaesson, J.: Roots to grow: family firms and local embeddedness in rural and urban contexts. Entrep. Theory Pract. 43(2), 360–385 (2019)
Begnini, S., Oro, I.M., Tonial, G., Dalbosco, I.B.: The relationship between the use of technologies and digitalization strategies for digital transformation in family businesses. J. Family Bus. Manage. (2023). https://doi.org/10.1108/JFBM-06-2023-0087
Benitez-Amado, J., Walczuch, R.M.: Information technology, the organizational capability of proactive corporate environmental strategy and firm performance: a resource-based analysis. Eur. J. Inf. Syst. 21, 664–679 (2012)
Bergfeld, M.M.H., Weber, F.M.: Dynasties of innovation: highly performing German family firms and the owners’ role for innovation. Int. J. Entrep. Innov. Manag. 13(1), 80–94 (2011)
Berrone, P., Cruz, C., Gomez-Mejia, L.R.: Socioemotional wealth in family firms: theoretical dimensions, assessment approaches, and agenda for future research. Fam. Bus. Rev. 25(3), 258–279 (2012)
Bharadwaj, A., El Sawy, O.A., Pavlou, P.A., Venkatraman, N.: Digital business strategy: toward a next generation of insights. MIS Q. 37(2), 471–482 (2013). https://doi.org/10.25300/MISQ/2013/37:2.3
Botero, I.C.: Effects of communicating family ownership and organisational size on an applicant’s attraction to a firm: an empirical examination in the USA and China. J. Fam. Bus. Strat. 5(2), 184–196 (2014)
Bourdieu, P.: Social space and symbolic power. Sociol Theory 7(1), 14–25 (1989). https://doi.org/10.2307/202060
Brennan, N.M., Subramaniam, N., Van Staden, C.J.: Corporate governance implications of disruptive technology: an overview. Br. Account. Rev. 51(6), 100860 (2019)
Brewton, K.E., Danes, S.M., Stafford, K., Haynes, G.W.: Determinants of rural and urban family firm resilience. J. Fam. Bus. Strat. 1(3), 155–166 (2010)
Bürgel, T.R., Hiebl, M.R.: Conflict management strategies and the digitalization of family firms: the moderating role of generational ownership dispersion. IEEE Trans. Eng. Manage. (2023)
Burkart, M., Panunzi, F., Shleifer, A.: Family firms. J. Finance 58(5), 2167–2201 (2003)
Camino-Mogro, S.: TFP determinants in the manufacturing sector: the case of Ecuadorian firms. Appl. Econom. Anal. 30(89), 92–113 (2022)
Cassia, L., De Massis, A. V., Pizzurno, E.: An exploratory investigation on NPD in small family businesses from Northern Italy. Int. J. Bus. Manage. Social Sci. 2(2), 1–14 (2011)
Cassia, L., De Massis, A.V., Pizzurno, E.: Strategic innovation and new product development in family firms: an empirically grounded theoretical framework. Int. J. Entrep. Behav. Res. 18(2), 198–232 (2012)
Castaldi, S., Gubbi, S.R., Kunst, V.E., Beugelsdijk, S.: Business group affiliation and foreign subsidiary performance. Glob. Strateg. J. 9(4), 595–617 (2019)
Castillo, J., Wakefield, M.W.: An exploration of firm performance factors in family businesses: do families value only the “bottom line”? J. Small Bus. Strateg. 17(2), 37–52 (2006)
Ceipek, R., Hautz, J., De Massis, A., Matzler, K., Ardito, L.: Digital transformation through exploratory and exploitative internet of things innovations: the impact of family management and technological diversification. J. Prod. Innov. Manag. 38(1), 142–165 (2021)
Celly, N., Kathuria, A., Subramanian, V.: Overview of Indian MNCs. In: Thite, M., Wilkinson, A., Budhwar, P., (Eds.), Emerging Indian Multinationals: Strategic Players in a Multipolar World. Oxford University Press (2016).
Chakravarty, A., Grewal, R., Sambamurthy, V.: Information technology competencies, organizational agility, and firm performance: enabling and facilitating roles. Inf. Syst. Res. 24(4), 976–997 (2013)
Chang, S.J., Chung, C.N., Mahmood, I.P.: When and how does business group affiliation promote firm innovation? a tale of two emerging economies. Organ. Sci. 17, 637–656 (2006)
Chen, C.L., Lin, Y.C., Chen, W.H., Chao, C.F., Pandia, H.: Role of government to enhance digital transformation in small service business. Sustainability 13(3), 1028 (2021)
Chua, J.H., Chrisman, J.J., Sharma, P.: Defining the family business by behavior. Entrep. Theory Pract. 23(4), 19–39 (1999)
Clemons, E.K., Row, M.C.: Information technology and industrial cooperation: the changing economics of coordination and ownership. J. Manag. Inf. Syst. 9(2), 9–28 (1992)
Colli, A., Howorth, C., Rose, M.: Long-term perspectives on family business. Bus. Hist. 55(6), 841–854 (2013)
Covin, J.G., Slevin, D.P.: Strategic management of small firms in hostile and benign environments. Strateg. Manag. J. 10(1), 75–87 (1989)
Craig, J.B., Dibrell, C., Garrett, R.: Examining relationships among family influence, family culture, flexible planning systems, innovativeness, and firm performance. J. Fam. Bus. Strat. 5(3), 229–238 (2014)
Davenport, T.H., Short, J.E.: The new industrial engineering: information technology and business process redesign. MIT Sloan Manag. Rev. 31(4), 11–27 (1990)
Davis, J.A., Tagiuri, R.: Bivalent attributes of the family firm. Santa Barbara, CA.: Owner Managed Business Institute (1982)
De Toni, A.F., De Zan, G., Battistella, C.: Organisational capabilities for internal complexity: an exploration in the Coop stores. Bus. Process. Manag. J. 22(1), 196–230 (2016)
DeAngelo, H., DeAngelo, L.: Controlling stockholders and the disciplinary role of corporate payout policy: a study of the times mirror company. J. Financ. Econ. 56(2), 153–207 (2000)
Del Giudice, M.: Discovering the Internet of Things (IoT) within the business process management: a literature review on technological revitalization. Bus. Process Manage. J. 22(2), 263–270 (2016)
Demsetz, H.: The structure of ownership and the theory of the firm. J. Law Econom. 26(2), 375–390 (1983)
Du, X., Jian, W., Du, Y., Feng, W., Zeng, Q.: Religion, the nature of ultimate owner, and corporate philanthropic giving: Evidence from China. J. Bus. Ethics 123(2), 235–256 (2014). https://doi.org/10.1007/s10551-013-1804-1
Duncan, N.B.: Capturing flexibility of information technology infrastructure: a study of resource characteristics and their measure. J. Manag. Inf. Syst. 12(2), 37–57 (1995)
Eller, R., Alford, P., Kallmünzer, A., Peters, M.: Antecedents, consequences, and challenges ofsmall and medium-sized enterprise digitalization. J. Bus. Res. 112, 119–127 (2020)
Fama, E.F., Jensen, M.C.: Separation of ownership and control. J. Law Econom. 26(2), 301–325 (1983)
Fan, J.P., Wong, T.J.: Corporate ownership structure and the informativeness of accounting earnings in East Asia. J. Account. Econ. 33(3), 401–425 (2002)
Francis, J., LaFond, R., Olsson, P., Schipper, K.: The market pricing of accruals quality. J. Account. Econ. 39(2), 295–327 (2005)
Francis, J., Schipper, K., Vincent, L.: Earnings and dividend informativeness when cash flow rights are separated from voting rights. J. Account. Econ. 39(2), 329–360 (2005)
Gallucci, C., Santulli, R., Calabrò, A.: Does family involvement foster or hinder firmperformance? the missing role of family-based branding strategies. J. Fam. Bus. Strat. 6(3), 155–165 (2015)
Garimella, A., Karhade, P., Kathuria, A., Liu, X., Jennifer, X., Zhao, K. (eds.): The Role of e-Business during the Time of Grand Challenges: 19th Workshop on e-Business, WeB 2020, Virtual Event, December 12, 2020, Revised Selected Papers. Springer International Publishing, Cham (2021)
Gatfield, T., Youseff, M.: A critical examination of and reflection on the Chinese family business unit and the Chinese business clan. Fam. Bus. Rev. 14(2), 153–158 (2001)
Ge, B., Campopiano, G.: Knowledge management in family business succession: current trends and future directions. J. Knowl. Manag. 26(2), 326–349 (2022)
Ghosh, S., Hughes, M., Hodgkinson, I., Hughes, P.: Digital transformation of industrial businesses: a dynamic capability approach. Technovation 113, 102414 (2022)
Gomez-Mejia, L.R., Nunez-Nickel, M., Gutierrez, I.: The role of family ties in agency contracts. Acad. Manag. J. 44(1), 81–95 (2001)
Guzzini, E., Iacobucci, D.: Ownership as R&D incentive in business groups. Small Bus. Econ. 43, 119–135 (2014)
Habbershon, T.G., Williams, M.L.: A resource-based framework for assessing the strategic advantages of family firms. Fam. Bus. Rev. 12(1), 1–25 (1999)
Holt, D.T., Rutherford, M.W., Kuratko, D.F.: Advancing the field of family business research: further testing the measurement properties of the F-PEC. Fam. Bus. Rev. 23(1), 76–88 (2010)
Hsieh, R., Keil,: Understanding digital inequality: comparing continued use behavioral models of the socio-economically advantaged and disadvantaged. MIS Q. 32(1), 97 (2008). https://doi.org/10.2307/25148830
Jeong, S.H., Kim, H., Kim, H.: Strategic nepotism in family director appointments: evidence from family business groups in South Korea. Acad. Manag. J. 65(2), 656–682 (2022)
Jha, S., Kathuria, A.: Size matters for cloud capability and performance. In: Proceedings of the Americas Conference on Information Systems (AMCIS), Minneapolis (2022)
Joshi, Y., Mukherjee, A.: From denial to punishment: the security dilemma and changes in India’s military strategy towards China. Asian Security 15(1), 25–43 (2019)
Karhade, P., Kathuria, A.: Missing impact of ratings on platform participation in India: a call for research in GREAT domains. Commun. Assoc. Inf. Syst. 47(1), 19 (2020)
Karhade, P., Kathuria, A., Dasgupta, A., Malik, O., Konsynski, B.R.: Decolonization of Digital Platforms: A Research Agenda for GREAT Domains. In: Garimella, A., Karhade, P., Kathuria, A., Liu, X., Jennifer, Xu., Zhao, K. (eds.) The Role of e-Business during the Time of Grand Challenges: 19th Workshop on e-Business, WeB 2020, Virtual Event, December 12, 2020, Revised Selected Papers, pp. 51–58. Springer International Publishing, Cham (2021). https://doi.org/10.1007/978-3-030-79454-5_5
Kathuria, A., Karhade, P.P.: You Are Not You When You Are Hungry: Machine Learning Investigation of Impact of Ratings on Ratee Decision Making. In: Xu, J.J., Zhu, B., Liu, X., Shaw, M.J., Zhang, H., Fan, M. (eds.) WEB 2018. LNBIP, vol. 357, pp. 151–161. Springer, Cham (2019). https://doi.org/10.1007/978-3-030-22784-5_15
Kathuria, A., Karhade, P.P., Konsynski, B.R.: In the realm of hungry ghosts: multi-level theory for supplier participation on digital platforms. J. Manag. Inf. Syst. 37(2), 396–430 (2020)
Kathuria, A., Karhade, P.P., Ning, X., Konsynski, B.R.: Blood and water: information technology investment and control in family-owned businesses. J. Manag. Inf. Syst. 40(1), 208–238 (2023)
Kathuria, A., Khuntia, J., Karhade, P., Ning, X.: Don’t ever take sides with anyone against the family: family ownership and information management. In: Proceedings of the Americas Conference on Information Systems, Cancun (2019)
Kathuria, R., Kathuria, N., Kathuria, A.: Competitive priorities as trade-offs or mutually supportive: a glimpse from an emerging economy. In: Thakur, R., Srivastava, V., Bhatia, S., Sharma, J., (Eds.), Management Practices for the New Economy. Bloomsbury, India (2017)
Khanna, T., Palepu, K.: The future of business groups in emerging markets: long-run evidence from Chile. Acad. Manag. J. 43(3), 268–285 (2000)
Khuntia, J., Kathuria, A., Andrade-Rojas, M.G., Saldanha, T., Celly, N.: How foreign and domestic firms differ in leveraging IT-enabled supply chain information integration in BOP markets: the role of supplier and client business collaboration. J. Assoc. Inf. Syst. 22(3), 6 (2021)
Khuntia, J., Kathuria, A., Saldanha, T.J., Konsynski, B.R.: Benefits of IT-enabled flexibilities forforeign versus local firms in emerging economies. J. Manag. Inf. Syst. 36(3), 855–892 (2019)
Kim, H., Kim, H., Hoskisson, R.E.: Does market-oriented institutional change in an emergingeconomy make business-group-affiliated multinationals perform better? an institution-based view. J. Int. Bus. Stud. 41, 1141–1160 (2010)
Klein, S.B., Astrachan, J.H., Smyrnios, K.X.: The F-PEC scale of family influence: construction, validation, and further implication for theory. Entrep. Theory Pract. 29(3), 321–339 (2005)
Koh, A., Kong, E., Timperio, G.: An analysis of open innovation determinants: the case study of Singapore based family-owned enterprises. Europ. J. Family Bus. 9(2), 85–101 (2019)
Kotwal, A., Ramaswami, B., Wadhwa, W.: Economic liberalization and Indian economic growth: what’s the evidence? J. Econom. Lit. 49(4), 1152–1199 (2011)
Kraus, S., Durst, S., Ferreira, J.J., Veiga, P., Kailer, N., Weinmann, A.: Digital transformation in business and management research: an overview of the current status quo. Int. J. Inf. Manage. 63, 102466 (2022)
Kumar, N., Aggarwal, A.: Liberalization, outward orientation and in-house R&D activity of multinational and local firms: a quantitative exploration for Indian manufacturing. Res. Policy 34(4), 441–460 (2005)
Kumar, R.L.: A note on project risk and option values of investments in information technologies. J. Manag. Inf. Syst. 13(1), 187–193 (1996)
Kumaraswamy, A., Mudambi, R., Saranga, H., Tripathy, A.: Catch-up strategies in the Indian auto components industry: domestic firms’ responses to market liberalization. J. Int. Bus. Stud. 43, 368–395 (2012)
La Porta, R., Lopez-de-Silanes, F., Shleifer, A., Vishny, R.: Investor protection and corporategovernance. J. Financ. Econ. 58(1–2), 3–27 (2000)
Lee, O.K., Sambamurthy, V., Lim, K.H., Wei, K.K.: How does IT ambidexterity impact organizational agility? Inf. Syst. Res. 26(2), 398–417 (2015)
Lu, K., (Ram) Ramamurthy,: Understanding the link between information technology capability and organizational agility: an empirical examination. MIS Q. 35(4), 931 (2011). https://doi.org/10.2307/41409967.
Lyons, R., Ahmed, F.U., Clinton, E., O’Gorman, C., Gillanders, R.: The impact of parental emotional support on the succession intentions of next-generation family business members. Entrepreneurship & Regional Development, pp. 1–19 (2023)
Maclean, C., Harvey, J., Press: Business elites and corporate governance in France and the UK. FPSC, Palgrave Macmillan UK, London (2006). https://doi.org/10.1057/9780230511736
Manzaneque, M., Diéguez-Soto, J., Garrido-Moreno, A.: Technological innovation inputs, outputs and family management: evidence from Spanish manufacturing firms. Innovation 20(4), 299–325 (2018)
Masulis, R.W., Pham, P.K., Zein, J.: Family business groups around the world: financing advantages, control motivations, and organizational choices. Rev. Finan. Stud. 24(11), 3556–3600 (2011)
Silva, C., de Mattos, G., Pellegrini, G.H., Dolfsma, W.: Systematic literature review on technological transformation in SMEs: a transformation encompassing technology assimilation and business model innovation. Manage. Rev. Quart. (2023). https://doi.org/10.1007/s11301-023-00327-7
McWatters, C.S., Chen, Q., Ding, S., Hou, W., Wu, Z.: Family business development in mainland China from 1872 to 1949. Bus. Hist. 58(3), 408–432 (2016)
Mikalef, P., Pateli, A., van de Wetering, R.: IT architecture flexibility and IT governance decentralisation as drivers of IT-enabled dynamic capabilities and competitive performance: the moderating effect of the external environment. Eur. J. Inf. Syst. 30(5), 512–540 (2021)
Miller, D., Le Breton-Miller, I., Lester, R.H., Cannella, A.A., Jr.: Are family firms really superior performers? J. Corp. Finan. 13(5), 829–858 (2007)
Minetti, R., Yun, S.G.: Institutions, bailout policies, and bank loan contracting: evidence from Korean chaebols. Rev. Finan. 19(6), 2223–2275 (2015)
Mishra, C.S., McConaughy, D.L.: Founding family control and capital structure: the risk of loss of control and the aversion to debt. Entrep. Theory Pract. 23(4), 53–64 (1999)
Mondal, A., Chakrabarti, A.B.: Knowledge management through information and communication technology investments: the story of Indian family firms. South Asian J. Bus. Stud. (2023). https://doi.org/10.1108/SAJBS-12-2021-0456
Morck, R., Yeung, B.: Agency problems in large family business groups. Entrep. Theory Pract. 27(4), 367–382 (2003)
Morck, R., Yeung, B., Yu, W.: The information content of stock markets: why do emerging markets have synchronous stock price movements? J. Financ. Econ. 58(1–2), 215–260 (2000)
Nambisan, S.: Information technology and product/service innovation: a brief assessment and some suggestions for future research. J. Assoc. Inf. Syst. 14(4), 1 (2013)
Napitupulu, I.H.: Internal control, manager’s competency, management accounting information systems and good corporate governance: evidence from rural banks in Indonesia. Glob. Bus. Rev. 24(3), 563–585 (2023)
Ning, X., Karhade, P., Kathuria, A., Khuntia, J.: Influence of Ownership and Management on IT Investment in Indian Family Firms. In: Lang, K.R., Xu, J., Zhu, B., Liu, X., Shaw, M.J., Zhang, H., Fan, M. (eds.) WeB 2019. LNBIP, vol. 403, pp. 185–193. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-67781-7_17
Pereira, C.S., Durão, N., Moreira, F., Veloso, B.: The importance of digital transformation in international business. Sustainability 14(2), 834 (2022). https://doi.org/10.3390/su14020834
Pererva, P., Kuchynskyi, V., Kobielieva, T., Kosenko, A., Maslak, O.: Economic substantiationof outsourcing the information technologies and logistic services in the intellectual and innovative activities of an enterprise. Eastern-Europ. J. Enterprise Technol. 4(13), 112 (2021)
Persaud, A., Zare, J.: Beyond technological capabilities: the mediating effects of analytics culture and absorptive capacity on big data analytics value creation in small-and medium-sized enterprises. IEEE Trans. Eng. Manage. (2023)
Pirraglia, E., Giuliani, F., De Cicco, R., Di Berardino, C., Palumbo, R.: The role of emotions in B2B product advertising on social media: a family business case study. J. Family Bus. Manage. 13(1), 146–165 (2022)
Prince, R.A.: Family business mediation: a conflict resolution model. Fam. Bus. Rev. 3(3), 209–223 (1990)
Raju, M.H., Ahmed, Z.: Effect of military expenditure on economic growth: evidence from India Pakistan and China using co integration and causality analysis. Asian J. German Europ. Stud. 4, 1–8 (2019)
Ramakrishnan, T., Kathuria, A., Khuntia, J.: An Empirical Investigation of Analytics Capabilities in the Supply Chain. In: Lang, K.R., Jennifer, Xu., Zhu, B., Liu, X., Shaw, M.J., Zhang, H., Fan, M. (eds.) WeB 2019. LNBIP, vol. 403, pp. 56–63. Springer, Cham (2020). https://doi.org/10.1007/978-3-030-67781-7_6
Ramakrishnan, T., Kathuria, A., Khuntia, J., Konsynski, B.: IoT value creation through supply chain analytics capability. In: Proceedings of the International Conference on Information Systems (ICIS), Copenhagen (2022)
Ray, S., Bhadra, S.: “Indian family firms in emerging digital economy: an analysis of digitaltechnology adoption” In: Tony Fu-Lai Yu & Ho-Don Yan (Eds.) Handbook of Asian Family Business-Governance, Succession, and Challenges in the Age of Digital Disruption, Routledge, London (2021)
Reynolds, S., Fowles, R., Gander, J., Kunaporntham, W., Ratanakomut, S.: Forecasting the probability of failure of Thailand’s financial companies in the Asian financial crisis. Econ. Dev. Cult. Change 51(1), 237–246 (2002)
Rondi, E., De Massis, A., Kotlar, J.: Unlocking innovation potential: a typology of family business innovation postures and the critical role of the family system. J. Fam. Bus. Strat. 10(4), 100236 (2019)
Saldanha, T.J., Sahaym, A., Mithas, S., Andrade-Rojas, M.G., Kathuria, A., Lee, H.H.: Turning liabilities of global operations into assets: IT-enabled social integration capacity and exploratory innovation. Inf. Syst. Res. 31(2), 361–382 (2020)
Saldanha, T., Kathuria, A., Khuntia, J., Konsynski, B.: It’s a dangerous business, going out your door: overcoming institutional distances through IS. In: Proceedings of the International Conference on Information Systems (ICIS), Austin (2021)
Santiago, A., Pandey, S., Manalac, M.T.: Family presence, family firm reputation andperceived financial performance: empirical evidence from the Philippines. J. Fam. Bus. Strat. 10(1), 49–56 (2019)
Saura, J.R., Palacios-Marqués, D., Barbosa, B.: A review of digital family businesses: settingmarketing strategies, business models and technology applications. Int. J. Entrep. Behav. Res. 29(1), 144–165 (2023)
Sciascia, S., Mazzola, P.: Family involvement in ownership and management: exploring nonlinear effects on performance. Fam. Bus. Rev. 21(4), 331–345 (2008)
Shanker, M.C., Astrachan, J.H.: Myths and realities: family businesses’ contribution to the US economy—A framework for assessing family business statistics. Fam. Bus. Rev. 9(2), 107–123 (1996)
Sharma, P., Chrisman, J.J., Gersick, K.E.: 25 years of family business review: reflections on the past and perspectives for the future. Fam. Bus. Rev. 25(1), 5–15 (2012)
Shleifer, A., Vishny, R.W.: A survey of corporate governance. J. Financ. 52(2), 737–783 (1997)
Soluk, J., Kammerlander, N.: Digital transformation in family-owned Mittelstand firms: a dynamic capabilities perspective. Eur. J. Inf. Syst. 30(6), 676–711 (2021)
Steininger, D.M.: Linking information systems and entrepreneurship: a review and agenda for IT associated and digital entrepreneurship research. Inf. Syst. J. 29(2), 363–407 (2019)
Tafti, A., Rahmati, P., Mithas, S., Krishnan, M.S.: How human resource and information systems practices amplify the returns on information technology investments. J. Assoc. Inf. Syst. 23(5), 1150–1183 (2022)
The World Bank.: India - The World Bank Data. The World Bank in India (2023). https://data.worldbank.org/country/india
Thite, M., Wilkinson, A., Budhwar, P. (eds.): Emerging Indian Multinationals: Strategic Players in a Multipolar World. Oxford University Press (2016). https://doi.org/10.1093/acprof:oso/9780199466467.001.0001
Tiwana, A., Konsynski, B.: Complementarities between organizational IT architecture and governance structure. Inf. Syst. Res. 21(2), 288–304 (2010)
Tsui-Auch, L.S., Lee, Y.J.: The state matters: management models of Singaporean Chinese and Korean business groups. Organ. Stud. 24(4), 507–534 (2003)
Upadhyay, N., Upadhyay, S., Al-Debei, M.M., Baabdullah, A.M., Dwivedi, Y.K.: The influence of digital entrepreneurship and entrepreneurial orientation on intention of family businesses to adopt artificial intelligence: examining the mediating role of business innovativeness. Int. J. Entrep. Behav. Res. 29(1), 80–115 (2023)
Venkatesh, V., Rai, A., Sykes, T.A., Aljafari, R.: Combating infant mortality in rural India: Evidence from a field study of eHealth Kiosk Implementations. MIS Q. 40(2), 353–380 (2016). https://doi.org/10.25300/MISQ/2016/40.2.04
Venkatesh, V., Sykes, T., Zhang, X.: ICT for development in rural India: a longitudinal study of women’s health outcomes. MIS Q. 44(2), 605–629 (2020)
Verhoef, P.C., et al.: Digital transformation: a multidisciplinary reflection and research agenda. J. Bus. Res. 122, 889–901 (2021)
Villalonga, B., Amit, R.: How do family ownership, control and management affect firm value? J. Financ. Econ. 80(2), 385–417 (2006)
Wang, D.: Founding family ownership and earnings quality: founding family ownership. J. Account. Res. 44(3), 619–656 (2006). https://doi.org/10.1111/j.1475-679X.2006.00213.x
Weill, P.: The relationship between investment in information technology and firm performance: a study of the valve manufacturing sector. Inf. Syst. Res. 3(4), 307–333 (1992)
Yang, B., Nahm, A., Song, Z.: Succession, political resources, and innovation investments of family businesses: evidence from China. Manag. Decis. Econ. 43(2), 321–338 (2022)
Yew, J.L.K., Gomez, E.T.: Advancing tacit knowledge: Malaysian family SMEs in manufacturing. Asian Econom. Papers 13(2), 1–24 (2014)
Yoo, Y., Boland, R.J., Jr., Lyytinen, K., Majchrzak, A.: Organizing for innovation in the digitized world. Organ. Sci. 23(5), 1398–1408 (2012)
Zybura, J., Zybura, N., Ahrens, J.P., Woywode, M.: Innovation in the post-succession phase of family firms: Family CEO successors and leadership constellations as resources. J. Fam. Bus. Strat. 12(2), 100336 (2021)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2024 The Author(s), under exclusive license to Springer Nature Switzerland AG
About this paper
Cite this paper
Sachdeva, A., Kathuria, A., Karhade, P., Ray, S. (2024). How Do Family Businesses Embark on Digital Transformation? A Call for Future IS Research. In: Kathuria, A., Karhade, P.P., Zhao, K., Chaturvedi, D. (eds) Digital Transformation in the Viral Age. WeB 2022. Lecture Notes in Business Information Processing, vol 508. Springer, Cham. https://doi.org/10.1007/978-3-031-60003-6_7
Download citation
DOI: https://doi.org/10.1007/978-3-031-60003-6_7
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-031-60002-9
Online ISBN: 978-3-031-60003-6
eBook Packages: Computer ScienceComputer Science (R0)