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Assessment of the eID Ecosystem as a Part of the State’s Critical Infrastructure: The Case of Estonia

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Electronic Government and the Information Systems Perspective (EGOVIS 2024)

Part of the book series: Lecture Notes in Computer Science ((LNCS,volume 14913))

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Abstract

In the current digital era, electronic identification (eID) is crucial for providing electronic services (e-services) and facilitating information exchange between the government, citizens, and businesses. A secure and robust eID system is vital to mitigate privacy risks and system vulnerabilities, ensuring the delivery of high-value e-services. This research focuses on evaluating the eID and its surrounding ecosystem as components of a country’s critical infrastructure (CI). The study focuses on assessing the readiness of the eID ecosystem to become integral to society by enhancing its resilience. The study uses Estonia as a case study and employs a qualitative data collection methodology to explore the new phenomenon of eID’s critical importance. The research delves into the application of the CI concept to the eID ecosystem, with thematic analysis used to examine the primary data gathered from semi-structured interviews with Estonian eID experts. The findings of this research include a framework for assessing eID as part of the state’s CI.

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Notes

  1. 1.

    https://www.riigiteataja.ee/en/eli/516052020003/consolide.

  2. 2.

    https://eestonia.com/solutions/e-identity/id-card/.

  3. 3.

    https://eestonia.com/facts-and-figures/.

  4. 4.

    https://www.riigiteataja.ee/en/eli/ee/526042018001/consolide/current.

  5. 5.

    https://ec.europa.eu/digital-building-blocks/sites/display/EIDCOMMUNITY/Estonia.

  6. 6.

    https://www.mkm.ee/en/e-state-and-connectivity/digital-agenda-2030.

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Author information

Authors and Affiliations

  1. Information Systems Group, Tallinn University of Technology, Akadeemia tee 15a, 12618, Tallinn, Estonia

    Karolina Bejussova, Silvia Lips, Rozha K. Ahmed & Dirk Draheim

  2. Sulaimani Polytechnic University, Wrme Street, 327/76, Sulaymaniyah, Iraq

    Rozha K. Ahmed

Authors
  1. Karolina Bejussova
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  2. Silvia Lips
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  3. Rozha K. Ahmed
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  4. Dirk Draheim
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Corresponding author

Correspondence to Rozha K. Ahmed .

Editor information

Editors and Affiliations

  1. Corvinus University of Budapest, Budapest, Hungary

    Andrea Kö

  2. Johannes Kepler University Linz, Linz, Austria

    Gabriele Kotsis

  3. Vienna University of Technology, Vienna, Austria

    A Min Tjoa

  4. Johannes Kepler University Linz, Linz, Austria

    Ismail Khalil

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Bejussova, K., Lips, S., Ahmed, R.K., Draheim, D. (2024). Assessment of the eID Ecosystem as a Part of the State’s Critical Infrastructure: The Case of Estonia. In: Kö, A., Kotsis, G., Tjoa, A.M., Khalil, I. (eds) Electronic Government and the Information Systems Perspective. EGOVIS 2024. Lecture Notes in Computer Science, vol 14913. Springer, Cham. https://doi.org/10.1007/978-3-031-68211-7_8

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  • DOI: https://doi.org/10.1007/978-3-031-68211-7_8

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