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Designing the Organizational Reuse Environment - Enabling Citizen Developers to Reuse Process Automation Artifacts

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Business Process Management: Blockchain, Robotic Process Automation, Central and Eastern European, Educators and Industry Forum (BPM 2024)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 527))

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Abstract

With the increasing proliferation of Robotic Process Automation and other low-code approaches in automating business processes come new challenges for reusing automation artifacts. Business logic is implemented in multiple technologies and developed decentrally across the organization. Especially citizen developers, who do not have extensive programming knowledge, face issues regarding reuse. Based on a thorough literature analysis and informed by Transaction Cost Theory, this research in progress identifies five challenges for reuse. Following design science research, we develop five principles that help organizations set up reuse environments that encompass both low-code and traditional development regarding automation artifacts. In addition, we describe how we plan to validate the principles in the next stage of our research.

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Acknowledgements

This work has been developed for the project KEBAP at South Westphalia University of Applied Sciences. The project (reference number: 13FH034KX0) is partly funded by the German Federal Ministry of Education and Research (BMBF).

Author information

Authors and Affiliations

  1. South Westphalia University of Applied Sciences, Lübecker Ring 2, 59494, Soest, Germany

    Peter A. François

  2. Chair of Information Systems and Transformation Management, University of Duisburg-Essen, Universitätsstraße 2, 45141, Essen, Germany

    Ralf Plattfaut

Authors
  1. Peter A. François
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  2. Ralf Plattfaut
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Corresponding author

Correspondence to Peter A. François .

Editor information

Editors and Affiliations

  1. Utrecht University, Utrecht, The Netherlands

    Claudio Di Ciccio

  2. University of Vienna, Vienna, Austria

    Walid Fdhila

  3. Sapienza University of Rome, Rome, Italy

    Simone Agostinelli

  4. University of Ottawa, Ottawa, ON, Canada

    Daniel Amyot

  5. Kühne Logistics University, Hamburg, Germany

    Henrik Leopold

  6. Masaryk University, Brno, Czech Republic

    Michal Krčál

  7. TU Wien, Vienna, Austria

    Monika Malinova Mandelburger

  8. University of Maribor, Maribor, Slovenia

    Gregor Polančič

  9. University of Zagreb, Varaždin, Croatia

    Katarina Tomičić-Pupek

  10. AGH University of Krakow, Kraków, Poland

    Katarzyna Gdowska

  11. University of St. Gallen, St. Gallen, Switzerland

    Thomas Grisold

  12. University of Gdańsk, Gdańsk, Poland

    Piotr Sliż

  13. Utrecht University, Utrecht, The Netherlands

    Iris Beerepoot

  14. University of Warsaw, Warsaw, Poland

    Renata Gabryelczyk

  15. University of Duisburg-Essen, Essen, Germany

    Ralf Plattfaut

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François, P.A., Plattfaut, R. (2024). Designing the Organizational Reuse Environment - Enabling Citizen Developers to Reuse Process Automation Artifacts. In: Di Ciccio, C., et al. Business Process Management: Blockchain, Robotic Process Automation, Central and Eastern European, Educators and Industry Forum. BPM 2024. Lecture Notes in Business Information Processing, vol 527. Springer, Cham. https://doi.org/10.1007/978-3-031-70445-1_9

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  • DOI: https://doi.org/10.1007/978-3-031-70445-1_9

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