Skip to main content

Abstract

This paper applies an explorative literature review to analyze the generalizability of the lifecycle of industrial smart Product-Service Systems (PSS), comprising both capital goods and associated services. It investigates the factors influencing sustainability throughout this lifecycle, considering the complexities inherent in such systems. The article discusses whether assessing the sustainability of services versus goods within the PSS framework requires distinct criteria. By analyzing existing lifecycle models and indicator frameworks, the research identifies key dimensions and criteria essential for describing and evaluating economic and environmental sustainability across the lifecycle. Key questions addressed include the identification of dimensions and criteria crucial for sustainability assessment, considering the complexities and uncertainties inherent in the lifecycle of capital goods. The findings provide a first step towards a framework for measuring and improving sustainability within our context. To better understand the dynamics and uncertainties along the lifecycle, enhanced collaboration between the involved domains is recommended. This could be realized through industrial case studies and comprehensive impact assessments.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Similar content being viewed by others

Disclosure of Interests

The authors have no competing interests to declare that are relevant to the content of this article.

References

  1. Gaiardelli, P., Boucher, X., Pezzotta, G., West, S.: Product Service System: definitions and design approaches. Maynard’s Industrial and Systems Engineering Handbook, pp. 1127–1154 (2023)

    Google Scholar 

  2. Medini, K., Boucher, X.: Configuration of Product-Service Systems value networks – evidence from an innovative sector for sludge treatment. CIRP J. Manuf. Sci. Technol. 12, 14–24 (2016). https://doi.org/10.1016/j.cirpj.2015.10.003

    Article  Google Scholar 

  3. Wuest, T., Wellsandt, S., Thoben, K.-D.: Information quality in PLM: a production process perspective. In: Bouras, A., Eynard, B., Foufou, S., Thoben, K.-D. (eds.) Product Lifecycle Management in the Era of Internet of Things: 12th IFIP WG 5.1 International Conference, PLM 2015, Doha, Qatar, October 19-21, 2015, Revised Selected Papers, pp. 826–834. Springer International Publishing, Cham (2016). https://doi.org/10.1007/978-3-319-33111-9_75

    Chapter  Google Scholar 

  4. Pezzotta, G., et al.: The Digital servitization of manufacturing sector: evidence from a worldwide digital servitization survey. In: Alfnes, E., Romsdal, A., Strandhagen, J.O., Cieminski, G. von, Romero, D. (eds.) Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures. IFIP Advances in Information and Communication Technology, vol. 690, pp. 165–180. Springer Nature Switzerland, Cham (2023). https://doi.org/10.1007/978-3-031-43666-6_12

  5. Dober, P., West, S., Wiesner, S.A., Ebel, M.: Service lifecycle management in complex product-service systems. In: Alfnes, E., Romsdal, A., Strandhagen, J.O., Cieminski, G. von, Romero, D. (eds.) Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures. IFIP Advances in Information and Communication Technology, vol. 690, pp. 32–46. Springer Nature Switzerland, Cham (2023). https://doi.org/10.1007/978-3-031-43666-6_3

  6. Wiesner, S.A., Baalsrud Hauge, J., Thoben, K.-D.: Smart product-service system definitions and elements – relationship to sustainability. In: Alfnes, E., Romsdal, A., Strandhagen, J.O., Cieminski, G. von, Romero, D. (eds.) Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures. IFIP Advances in Information and Communication Technology, vol. 690, pp. 76–91. Springer Nature Switzerland, Cham (2023). https://doi.org/10.1007/978-3-031-43666-6_6

  7. Thoben, K.-D., Wiesner, S., Wuest, T.: “Industrie 4.0” and smart manufacturing – a review of research issues and application examples. IJAT 11, 4–16 (2017). https://doi.org/10.20965/ijat.2017.p0004

  8. Haber, N., Fargnoli, M., Sakao, T.: Integrating QFD for product-service systems with the Kano model and fuzzy AHP. Total Qual. Manag. Bus. Excell. 31, 929–954 (2020). https://doi.org/10.1080/14783363.2018.1470897

    Article  Google Scholar 

  9. Vezzoli, C., Ceschin, F., Diehl, J.C., Kohtala, C.: New design challenges to widely implement ‘Sustainable Product-Service Systems.’ J. Clean. Prod. 97, 1–12 (2015). https://doi.org/10.1016/j.jclepro.2015.02.061

    Article  Google Scholar 

  10. Evans, S., Partidário, P.J., Lambert, J.: Industrialization as a key element of sustainable product-service solutions. Int. J. Prod. Res. 45, 4225–4246 (2007). https://doi.org/10.1080/00207540701449999

    Article  Google Scholar 

  11. Ceschin, F.: Critical factors for implementing and diffusing sustainable product-Service systems: insights from innovation studies and companies’ experiences. J. Clean. Prod. 45, 74–88 (2013). https://doi.org/10.1016/j.jclepro.2012.05.034

    Article  Google Scholar 

  12. Rethlefsen, M.L., et al.: PRISMA-S: an extension to the PRISMA statement for reporting literature searches in systematic reviews. Syst. Rev. 10, 39 (2021). https://doi.org/10.1186/s13643-020-01542-z

    Article  Google Scholar 

  13. Cavalieri, S., Pezzotta, G.: Product-Service Systems Engineering: state of the art and research challenges. Comput. Ind. 63, 278–288 (2012). https://doi.org/10.1016/j.compind.2012.02.006

    Article  Google Scholar 

  14. Salazar, C., Lelah, A., Brissaud, D.: Eco-designing Product Service Systems by degrading functions while maintaining user satisfaction. J. Clean. Prod. 87, 452–462 (2015). https://doi.org/10.1016/j.jclepro.2014.10.031

    Article  Google Scholar 

  15. Pezzotta, G., Cavalieri, S., Gaiardelli, P.: A spiral process model to engineer a product service system: an explorative analysis through case studies. CIRP J. Manuf. Sci. Technol. 5, 214–225 (2012). https://doi.org/10.1016/j.cirpj.2012.07.008

    Article  Google Scholar 

  16. Pezzotta, G., et al.: The product service system lean design methodology (PSSLDM). J. Manuf. Tech. Mange. 29, 1270–1295 (2018). https://doi.org/10.1108/JMTM-06-2017-0132

    Article  Google Scholar 

  17. Lindström, J., Dagman, A., Karlberg, M.: Functional products lifecycle: governed by sustainable win-win situations. Procedia CIRP 22, 163–168 (2014). https://doi.org/10.1016/j.procir.2014.06.154

    Article  Google Scholar 

  18. Wiesner, S., Freitag, M., Westphal, I., Thoben, K.-D.: Interactions between service and product lifecycle management. Procedia CIRP 30, 36–41 (2015). https://doi.org/10.1016/j.procir.2015.02.018

    Article  Google Scholar 

  19. Beuren, F.H., Sousa-Zomer, T.T., Cauchick-Miguel, P.A.: Proposal of a framework for product-service systems characterization. Prod. 27 (2017). https://doi.org/10.1590/0103-6513.20170052

  20. Guan, H., Alix, T., Bourrières, J.-P.: Reference product-service system lifecycle models in virtual enterprise context. Procedia CIRP 64, 387–392 (2017). https://doi.org/10.1016/j.procir.2017.03.022

    Article  Google Scholar 

  21. Cavalcante, J., Gzara, L.: Product-Service Systems lifecycle models: literature review and new proposition. Procedia CIRP 73, 32–38 (2018). https://doi.org/10.1016/j.procir.2018.03.324

    Article  Google Scholar 

  22. Gräßler, I., Pottebaum, J.: Generic product lifecycle model: a holistic and adaptable approach for multi-disciplinary product-service systems. Appl. Sci. 11, 4516 (2021). https://doi.org/10.3390/app11104516

    Article  Google Scholar 

  23. West, S., Ebel, M., Anderson, M., Stoll, O., Poeppelbuss, J., Khan, M.: Nested lifecycles-improving the visibility of product lifespans in smart factories. Front. Manuf. Technol. 2 (2022). https://doi.org/10.3389/fmtec.2022.837478

  24. Barravecchia, F., Franceschini, F., Mastrogiacomo, L., Zaki, M.: Research on product-service systems: topic landscape and future trends. J. Manuf. Tech. Manage. 32, 208–238 (2021). https://doi.org/10.1108/JMTM-04-2020-0164

    Article  Google Scholar 

  25. Lee, S., Geum, Y., Lee, H., Park, Y.: Dynamic and multidimensional measurement of product-service system (PSS) sustainability: a triple bottom line (TBL)-based system dynamics approach. J. Clean. Prod. 32, 173–182 (2012). https://doi.org/10.1016/j.jclepro.2012.03.032

    Article  Google Scholar 

  26. Lindahl, M., Sundin, E., Sakao, T.: Environmental and economic benefits of Integrated Product Service Offerings quantified with real business cases. J. Clean. Prod. 64, 288–296 (2014). https://doi.org/10.1016/j.jclepro.2013.07.047

    Article  Google Scholar 

  27. Abramovici, M., Aidi, Y., Quezada, A., Schindler, T.: PSS Sustainability Assessment and Monitoring Framework (PSS-SAM) – case study of a multi-module PSS solution. Procedia CIRP 16, 140–145 (2014). https://doi.org/10.1016/j.procir.2014.01.018

    Article  Google Scholar 

  28. Chou, C.-J., Chen, C.-W., Conley, C.: An approach to assessing sustainable product-service systems. J. Clean. Prod. 86, 277–284 (2015). https://doi.org/10.1016/j.jclepro.2014.08.059

    Article  Google Scholar 

  29. Kjaer, L.L., Pagoropoulos, A., Schmidt, J.H., McAloone, T.C.: Challenges when evaluating product/service-systems through life cycle assessment. J. Clean. Prod. 120, 95–104 (2016). https://doi.org/10.1016/j.jclepro.2016.01.048

    Article  Google Scholar 

  30. Ding, K., Jiang, P., Zheng, M.: Environmental and economic sustainability-aware resource service scheduling for industrial product service systems. J. Intell. Manuf. 28, 1303–1316 (2017). https://doi.org/10.1007/s10845-015-1051-7

    Article  Google Scholar 

  31. Sousa-Zomer, T.T., Cauchick Miguel, P.A.: The main challenges for social life cycle assessment (SLCA) to support the social impacts analysis of product-service systems. Int. J. LCA 23, 607–616 (2018). https://doi.org/10.1007/s11367-015-1010-8

    Article  Google Scholar 

  32. Erkoyuncu, J.A., Roy, R., Shehab, E., Durugbo, C., Khan, S., Datta, P.: An effective uncertainty based framework for sustainable industrial product-service system transformation. J. Clean. Prod. 208, 160–177 (2019). https://doi.org/10.1016/j.jclepro.2018.09.182

    Article  Google Scholar 

Download references

Acknowledgments

This article was created in collaboration with the Mittelstand-Digital Zentrum Bremen-Oldenburg. The Mittelstand-Digital Zentrum Bremen-Oldenburg is part of Mittelstand-Digital. With the Mittelstand-Digital network, the German Federal Ministry for Economic Affairs and Climate Protection (BMWK) supports digitalization in small and medium-sized enterprises and the skilled trades.

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Stefan Wiesner .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2024 IFIP International Federation for Information Processing

About this paper

Check for updates. Verify currency and authenticity via CrossMark

Cite this paper

Wiesner, S., Baalsrud Hauge, J. (2024). Key Factors for Sustainability along the Lifecycle of Smart Product Service Systems. In: Thürer, M., Riedel, R., von Cieminski, G., Romero, D. (eds) Advances in Production Management Systems. Production Management Systems for Volatile, Uncertain, Complex, and Ambiguous Environments. APMS 2024. IFIP Advances in Information and Communication Technology, vol 732. Springer, Cham. https://doi.org/10.1007/978-3-031-71637-9_6

Download citation

  • DOI: https://doi.org/10.1007/978-3-031-71637-9_6

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-031-71636-2

  • Online ISBN: 978-3-031-71637-9

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics