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Democratizing Gamification Strategy Design on Multitenant Platforms Through a Low-Code Approach

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Methodologies and Intelligent Systems for Technology Enhanced Learning, 14th International Conference (MIS4TEL 2024)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 1171))

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Abstract

Gamification is a growing trend, driving behavioral shifts and nurturing user engagement across online platforms. Yet, a critical challenge persists in sustaining the underlying gamification engines that drive platform-oriented gamification. Typically, these systems are the domain of developers, but what if this capability were democratized for end users? This paper presents a case study wherein a gamification engine underwent evaluation within the dynamic ecosystem of the CAMPUS platforms. Given the technical complexity inherent in construction and the inadequacy of hard coding, the study's evaluation centered on a design-based research methodology. This approach encompassed four iterative cycles, testing various phases of prototype designs and culminating in the development of a low-code interface tailored for platform administrators’ use. According to the results of this study, it was possible to validate the relevance and importance of implementing the low code interface since it proved useful in simplifying the gamification creation process and was suitable for the target audience, bringing novelty to the current gamification system.

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Acknowledgements

This work is financially supported by national funds through FCT – Foundation for Science and Technology, I.P., under the project UIDB/05460/2020.

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Authors and Affiliations

  1. University of Aveiro, Aveiro, Portugal

    Nuno Ribeiro, Carlos Santos & Henrique Silva

Authors
  1. Nuno Ribeiro
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  2. Carlos Santos
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  3. Henrique Silva
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Corresponding author

Correspondence to Nuno Ribeiro .

Editor information

Editors and Affiliations

  1. The Open University, Milton Keynes, UK

    Christothea Herodotou

  2. Department of Computer Science, Norwegian University of Science and Technology, Trondheim, Norway

    Sofia Papavlasopoulou

  3. Department of Communication and Art, University of Aveiro, Aveiro, Portugal

    Carlos Santos

  4. Linnaeus University, Växjö, Sweden

    Marcelo Milrad

  5. University of Greenwich, London, UK

    Nuno Otero

  6. Edificio Delta 6, University of L'Aquila, L'Aquila, L'Aquila, Italy

    Pierpaolo Vittorini

  7. Faculty of Computer Science, Free University of Bozen-Bolzano, Bolzano, Italy

    Rosella Gennari

  8. Department of Information Engineering, Computer Science and Mathematics, University of L'Aquila, L'Aquila, L'Aquila, Italy

    Tania Di Mascio

  9. Dipartimento di Ingegneria Informatica, Sapienza Universita' di Roma, Rome, Italy

    Marco Temperini

  10. Biotechnology, Intelligent Systems and Educational Technology (BISITE) Research Group, University of Salamanca, Salamanca, Spain

    Fernando De la Prieta

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Ribeiro, N., Santos, C., Silva, H. (2024). Democratizing Gamification Strategy Design on Multitenant Platforms Through a Low-Code Approach. In: Herodotou, C., et al. Methodologies and Intelligent Systems for Technology Enhanced Learning, 14th International Conference. MIS4TEL 2024. Lecture Notes in Networks and Systems, vol 1171. Springer, Cham. https://doi.org/10.1007/978-3-031-73538-7_11

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