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Tokenisation Outcomes Framework for the Public Sector – Is Blockchain Optimal for My Process?

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Blockchain and Applications, 6th International Congress (BLOCKCHAIN 2024)

Part of the book series: Lecture Notes in Networks and Systems ((LNNS,volume 1256))

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Abstract

Tokenisation is one of the most successful blockchain implementations, including in the public sector, realising its advantages in practice. Advantages include faster and cheaper transaction processing, flexibility, decentralisation, security, and transparency. Process Tokenisation is defined as the adoption of a blockchain for a business process. This study provides a framework to help a public organisation identify the most suitable business process for tokenisation based on expected tokenisation outcomes. Those are the intended results of adopting blockchain as an infrastructure for business processes. The snowball method was adopted to gather the outcomes that compose the framework. The expected tokenisation outcomes synthesised are Intermediaries’ Reduction, Trust Enhancement, Digitised Assets, Performance Delivered, Immutability, and Controlled Access. A multiple case study approach was also applied to validate the tokenisation outcomes with three case studies concerning the top three segments of blockchain adoption in the public sector: healthcare, energy, and the food supply chain. As a result, a validated framework to support decision-makers in choosing when blockchain could be optimal for a public sector’s business process.

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Acknowledgments

This work has been supported by FCT - Fundação para a Ciência e Tecnologia within the R&D Units Project Scope: UIDB/00319/2020.

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Authors and Affiliations

  1. ALGORITMI Research Centre / LASI, University of Minho, Guimarães, Portugal

    Fernando Escobar, Henrique Santos & Teresa Pereira

Authors
  1. Fernando Escobar
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  2. Henrique Santos
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  3. Teresa Pereira
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Corresponding author

Correspondence to Fernando Escobar .

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Editors and Affiliations

  1. University of Salamanca, Salamanca, Spain

    Javier Prieto

  2. National University of Distance Education, Madrid, Spain

    Rafael Pastor Vargas

  3. Basque Research and Technology Alliance (BRTA), TECNALIA, Derio (Bizkaia), Spain

    Oscar Lage

  4. Universidade do Minho, Braga, Portugal

    José Manuel Machado

  5. Faculty of Informatics, ELTE, Eötvös Loránd University, Budapest, Hungary

    Molnár Bálint

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Escobar, F., Santos, H., Pereira, T. (2025). Tokenisation Outcomes Framework for the Public Sector – Is Blockchain Optimal for My Process?. In: Prieto, J., Vargas, R.P., Lage, O., Machado, J.M., Bálint, M. (eds) Blockchain and Applications, 6th International Congress. BLOCKCHAIN 2024. Lecture Notes in Networks and Systems, vol 1256. Springer, Cham. https://doi.org/10.1007/978-3-031-81928-5_20

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