Abstract
When tourists are at a destination, they typically search for information Organizations. There, the staff categorizes tourists’ profile and restrictions. Combining this information with their up-to-date knowledge about the local attractions, weather and public transportation, they suggest a personalised route for the tourist agenda. This paper presents. an intelligent routing system for a Personalised Electronic Tourist Guide to fulfil the same task. This system improves the automatic route creation functionality of existing PETs to solve better the needs of tourists in several aspects: i) it includes public transportation, ii) it takes varying travelling times into account, adapting to real circumstances as rush-hours, iii) it calculates routes in real time to react to unexpected events, iv) it applies last generation heuristics from Operations Research to create routes efficiently, even in destinations with a large number of point of interests and a dense public transportation network.
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Garcia, A., Linaza, M.T., Arbelaitz, O., Vansteenwegen, P. (2009). Intelligent Routing System for a Personalised Electronic Tourist Guide. In: Höpken, W., Gretzel, U., Law, R. (eds) Information and Communication Technologies in Tourism 2009. Springer, Vienna. https://doi.org/10.1007/978-3-211-93971-0_16
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DOI: https://doi.org/10.1007/978-3-211-93971-0_16
Publisher Name: Springer, Vienna
Print ISBN: 978-3-211-93970-3
Online ISBN: 978-3-211-93971-0