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Examining Business Models of Software-as-a-Service Firms

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Economics of Grids, Clouds, Systems, and Services (GECON 2013)

Part of the book series: Lecture Notes in Computer Science ((LNCCN,volume 8193))

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Abstract

The paper focuses the attention to different business models and intended strategic aims of the firms providing Software-as-a-Service (SaaS). SaaS vendors have been said to challenge the business practices of the existing vendors providing proprietary or customer-specific solutions. The current studies on the topic have shown that SaaS is different from preceding software business models, but consider and emphasize SaaS business model as an invariable configuration. This case study compares two SaaS firms with different backgrounds and reveals characteristics of two very different SaaS business models. The findings indicate that along with SaaS vendors providing only standard software applications and focusing on cost efficiency, there are vendors who provide more specialized software applications and complement the SaaS offering with services required by larger customers.

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Author information

Authors and Affiliations

  1. University of Jyväskylä, P.O. Box 35, Agora, 40014, Finland

    Eetu Luoma

Authors
  1. Eetu Luoma
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Editor information

Editors and Affiliations

  1. College of Engineering, Department of Industrial Engineering, Technology Management, Economics, and Policy Program (TEMEP), Seoul National University, 1 Gwanak-Ro Gwanak-Gu, 151-744, Seoul, Korea

    Jörn Altmann

  2. Department of Mathematics and Computer Science, University of Antwerp, Middelheimlaan 1, 2020, Antwerp, Belgium

    Kurt Vanmechelen

  3. School of Computer Science, Cardiff University, Queen’s Buildings, Newport Road, CF24 3AA, Cardiff, UK

    Omer F. Rana

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© 2013 Springer International Publishing Switzerland

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Luoma, E. (2013). Examining Business Models of Software-as-a-Service Firms. In: Altmann, J., Vanmechelen, K., Rana, O.F. (eds) Economics of Grids, Clouds, Systems, and Services. GECON 2013. Lecture Notes in Computer Science, vol 8193. Springer, Cham. https://doi.org/10.1007/978-3-319-02414-1_1

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  • DOI: https://doi.org/10.1007/978-3-319-02414-1_1

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-02413-4

  • Online ISBN: 978-3-319-02414-1

  • eBook Packages: Computer ScienceComputer Science (R0)

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