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Speech Communication

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Quality of Experience

Part of the book series: T-Labs Series in Telecommunication Services ((TLABS))

Abstract

The goal of any speech service is the transmission and/or processing of speech signals. In this chapter we discuss the Quality of Experience (QoE) of speech communication systems, including networks, speech processing applications and terminals. We then give an overview of the methods employed to quantify and further estimate the QoE of speech communication services with a focus on diagnostic instrumental models. Such models provide indications on either the technical causes of degradations or the quality features impacted by a component in the speech communication system.

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Notes

  1. 1.

    In the literature, the terms “voice service” and “speech service” are mostly used interchangeably. Here, we will refer to “voice” when the characteristics of the human voice are addressed, and to “speech” when both the signal carrier and the referred content are of interest.

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Author information

Authors and Affiliations

  1. Institute of Electronics, Microelectronics and Nanotechnology, ISEN Department, Lille, France

    Nicolas Côté

  2. SwissQual AG, a Rohde & Schwarz Company, Zuchwil, Switzerland

    Jens Berger

Authors
  1. Nicolas Côté
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  2. Jens Berger
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Correspondence to Nicolas Côté .

Editor information

Editors and Affiliations

  1. Quality and Usability Lab Telekom Innovation Laboratories, TU Berlin, Berlin, Germany

    Sebastian Möller

  2. Assessment of IP-based Applications Telekom Innovation Laboratories, TU Berlin, Berlin, Germany

    Alexander Raake

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© 2014 Springer International Publishing Switzerland

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Côté, N., Berger, J. (2014). Speech Communication. In: Möller, S., Raake, A. (eds) Quality of Experience. T-Labs Series in Telecommunication Services. Springer, Cham. https://doi.org/10.1007/978-3-319-02681-7_12

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  • DOI: https://doi.org/10.1007/978-3-319-02681-7_12

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-02680-0

  • Online ISBN: 978-3-319-02681-7

  • eBook Packages: EngineeringEngineering (R0)

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