Abstract
Crowd-Computer Interaction - CCI - is a form of human-computer interaction - HCI - in which single actions from many individuals are aggregated to produce a different result that would not be achievable otherwise for one individual alone. As a research topic several questions remain open regarding CCI, for example, to what extent the principles and heuristics of interactions design under the paradigm of one-user-one-interface are applicable to crowds interacting with a network of interfaces? If a system is usable for individuals, will it be usable for crowds? Should designs be centered on the individual or on the crowd? A model of how crowds interact with computers is needed to start finding answers, that need is discussed in this paper along with some research proposals to develop that model.
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Morales Díaz, L.V., Gaytán-Lugo, L.S., Moreno Rocha, M.A., Santis, A.C. (2013). Crowd-Computer Interaction, A Topic in Need of a Model. In: Collazos, C., Liborio, A., Rusu, C. (eds) Human Computer Interaction. CLIHC 2013. Lecture Notes in Computer Science, vol 8278. Springer, Cham. https://doi.org/10.1007/978-3-319-03068-5_20
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DOI: https://doi.org/10.1007/978-3-319-03068-5_20
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