Abstract
In this paper we present GuideMe, a mobile augmented reality application that provides assistance in using appliances. In order to explore how users perceive GuideMe, as a design of an interactive and digital manual, we conducted two user studies. We compared GuideMe first with paper-based manuals and then with video-based manuals. Our results indicate that the paper-based manuals were superior regarding typical usability measures (i.e. error rates and completion times). However, participants reported a significantly higher perceived task load when using paper-based manuals. Due to a better user experience, GuideMe was preferred by 9 of 10 participants over paper-based manuals. We present our design in detail and discuss broader implications of designing digital manuals. Furthermore, we introduce a custom format to define manual structures for mobile augmented reality enabled manuals.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Similar content being viewed by others
References
Bier, E., Stone, M., Pier, K., Buxton, W., DeRose, T.: Toolglass and magic lenses: the see-through interface. In: SIGGRAPH 1993, pp. 73–80. ACM (1993)
Bødker, S.: When second wave hci meets third wave challenges. In: Proceedings of the 4th Nordic Conference on Human-computer Interaction: Changing Roles, pp. 1–8. ACM (2006)
Fallman, D.: The new good: exploring the potential of philosophy of technology to contribute to human-computer interaction. In: Proceedings of the 2011 Annual Conference on Human Factors in Computing Systems, pp. 1051–1060. ACM (2011)
Feiner, S., Macintyre, B., Seligmann, D.: Knowledge-based augmented reality. Communications of the ACM 36(7), 53–62 (1993)
Geiger, C., Kleinnjohann, B., Reimann, C., Stichling, D.: Mobile AR4ALL. In: ISAR 2001, pp. 181–182. IEEE Comput. Soc. (2001)
Grasset, R., Dunser, A., Billinghurst, M.: The design of a mixed-reality book: Is it still a real book? In: 7th IEEE/ACM International Symposium on Mixed and Augmented Reality, ISMAR 2008, pp. 99–102. IEEE (2008)
Hakkarainen, M., Woodward, C., Billinghurst, M.: Augmented assembly using a mobile phone. In: Proceedings of the 7th IEEE/ACM International Symposium on Mixed and Augmented Reality, ISMAR 2008, pp. 167–168. IEEE Computer Society, Washington, DC (2008)
Hart, S., Staveland, L.: Development of nasa-tlx (task load index): Results of empirical and theoretical research. In: Hancock, P.A., Meshkati, N. (eds.) Human Mental Workload, pp. 139–183. Elsevier, Amsterdam (1988)
Henderson, S., Feiner, S.: Exploring the benefits of augmented reality documentation for maintenance and repair. IEEE Transactions on Visualization and Computer Graphics 17(10), 1355–1368 (2011)
IEC International Electrotechnical Commission: IEC 62079:2001 - Preparation of instructions. Structuring, content and presentation (July 2001)
Kawsar, F., Rukzio, E., Kortuem, G.: An explorative comparison of magic lens and personal projection for interacting with smart objects. In: Mobile HCI 2010, pp. 157–160. ACM (2010)
Ledermann, F., Schmalstieg, D.: April: a high-level framework for creating augmented reality presentations. In: Proceedings of the Virtual Reality, VR 2005, pp. 187–194. IEEE (March 2005)
Liu, C., Huot, S., Diehl, J., Mackay, W.E., Beaudouin-lafon, M.: Evaluating the Benefits of Real-time Feedback in Mobile Augmented Reality with Hand-held Devices. In: CHI 2012, vol. 2012, pp. 2973–2976 (2012)
Redström, J.: Designing Everyday Computational Things. Ph.D. thesis, Göteborg (2001)
Rohs, M.: Marker-based embodied interaction for handheld augmented reality games. Journal of Virtual Reality and Broadcasting 4(5) (2007)
de Sa, M., Churchill, E., Isbister, K.: Mobile augmented reality: design issues and opportunities. In: Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services, pp. 749–752. ACM (2011)
Takacs, G., Chandrasekhar, V., Gelfand, N., Xiong, Y., Chen, W.C., Bismpigiannis, T., Grzeszczuk, R., Pulli, K., Girod, B.: Outdoors augmented reality on mobile phone using loxel-based visual feature organization. In: Proceedings of the 1st ACM International Conference on Multimedia Information Retrieval, MIR 2008, pp. 427–434. ACM, New York (2008)
TCeurope (Organisation) and European Commission: SecureDoc Guideline for Usable and Safe Operating Manuals for Consumer Goods: Fourth Brussels Colloquium for User-friendly Product Information. TCeurope (March 29, 2004)
Vallgårda, A., Redström, J.: Computational composites. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 2007, pp. 513–522. ACM, New York (2007)
Viola, I., Meister, E.G.: Smart visibility in visualization. In: Computational Aesthetics in Graphics, Visualization, pp. 209–216 (2005)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2013 Springer International Publishing Switzerland
About this paper
Cite this paper
Müller, L., Aslan, I., Krüßen, L. (2013). GuideMe: A Mobile Augmented Reality System to Display User Manuals for Home Appliances. In: Reidsma, D., Katayose, H., Nijholt, A. (eds) Advances in Computer Entertainment. ACE 2013. Lecture Notes in Computer Science, vol 8253. Springer, Cham. https://doi.org/10.1007/978-3-319-03161-3_11
Download citation
DOI: https://doi.org/10.1007/978-3-319-03161-3_11
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-03160-6
Online ISBN: 978-3-319-03161-3
eBook Packages: Computer ScienceComputer Science (R0)