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Website Development in Tourism and Hospitality: The Case of China

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Information and Communication Technologies in Tourism 2014

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Abstract

The development of Internet technology has not only influenced tourism and hospitality operations, but also provided new research opportunities for scholars. The last decade has witnessed the continuous growth in publications of website development conducted in the context of tourism and hospitality in China. After reviewing these studies, this research found that in line with relevant research in other countries, scholars in the context of China also examined two main topics of website evaluation and Internet users’ perceptions of either websites of tourism organizations or third party websites (e.g. blogs, video sharing websites). In addition, content analysis and questionnaire survey were the main data collection method. Some issues of concern were also identified as inconsistency existed between studies in an earlier stage and those conducted in more recent stage.

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Notes

  1. 1.

    Note: The starting years were slightly different from that by Lu and Lu (2004). The original three stages were 1996–1997, 1997–2000, and 2000- now. However, the authors argued such division would cause confusion like a single year of 1997 could fall in either the first stage or the second stage. Hence, the authors slightly revised it by changing starting year of the second stage into 1998 and 2001 for the third stage.

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Authors and Affiliations

  1. School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Kowloon, Hong Kong

    Liang Wang & Rob Law

Authors
  1. Liang Wang
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  2. Rob Law
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Corresponding author

Correspondence to Liang Wang .

Editor information

Editors and Affiliations

  1. Virginia Tech, Blacksburg, Virginia, USA

    Zheng Xiang

  2. Washington State University, Vancouver, Washington, USA

    Iis Tussyadiah

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Wang, L., Law, R. (2013). Website Development in Tourism and Hospitality: The Case of China. In: Xiang, Z., Tussyadiah, I. (eds) Information and Communication Technologies in Tourism 2014. Springer, Cham. https://doi.org/10.1007/978-3-319-03973-2_43

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