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Building an Extended Ontological Perspective on Service Science

  • Conference paper
Exploring Services Science (IESS 2014)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 169))

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Abstract

This paper presents an approach accounting for the classification of the main knowledge resources related to the new Science of Service. The main knowledge categories are defined as concepts integrated in an extended Service Science ontology. The ontology derived from several sources was captured using UML and Protégé, and then, through a RDF/OWL transformation, a semantically annotated wiki has been directly implemented offering an execution of the ontology together with implemented use cases. Further, a dedicated application was developed – the Service Science Knowledge Environment (SSKE) – in order to grant user access to different knowledge categories created along with the proposed ontology. The SSKE is a cloud based collaborative software service, aiming at providing co-created knowledge resources shared by academia, industry and government organizations. This application can be accessed through the Web ( http://sske.cloud.upb.ro/ ) and it can be used for managing service related knowledge.

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Author information

Authors and Affiliations

  1. Faculty of Automatic Control and Computers, University Politehnica of Bucharest, 313 Splaiul Independentei, 060042, Bucharest, Romania

    Monica Drăgoicea, Theodor Borangiu, Virginia Ecaterina Oltean & Ştefan Rădulescu

  2. Faculty of Engineering - FEUP, University of Porto, Rua Dr. Roberto Frias, 4200-465, Porto, Portugal

    João Falcão e Cunha & José Faria

Authors
  1. Monica Drăgoicea
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  2. Theodor Borangiu
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  3. João Falcão e Cunha
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  4. Virginia Ecaterina Oltean
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  5. José Faria
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  6. Ştefan Rădulescu
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Editor information

Editors and Affiliations

  1. University of Geneva, Geneva, Switzerland

    Mehdi Snene  & Michel Leonard  & 

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Drăgoicea, M., Borangiu, T., Falcão e Cunha, J., Oltean, V.E., Faria, J., Rădulescu, Ş. (2014). Building an Extended Ontological Perspective on Service Science. In: Snene, M., Leonard, M. (eds) Exploring Services Science. IESS 2014. Lecture Notes in Business Information Processing, vol 169. Springer, Cham. https://doi.org/10.1007/978-3-319-04810-9_2

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  • DOI: https://doi.org/10.1007/978-3-319-04810-9_2

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-04809-3

  • Online ISBN: 978-3-319-04810-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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