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Team PsychoSocial Assessment via Discourse Analysis: Power and Comfort/Routine

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Social Computing, Behavioral-Cultural Modeling and Prediction (SBP 2014)

Abstract

We describe the theory, implementation and initial validation of a tool to assess interpersonal relationships and team states through non-intrusive discourse analysis. ADMIRE was developed to assess power/leadership relationships through scoring politeness behaviors in textual dialog to compute a graph of power asserted vs. afforded between individuals—an org chart—trackable over time. ADMIRE was formally tested in a military exercise where it proved 100% successful at deriving power relationships in 3 military chat rooms. Subsequent work extended ADMIRE’s core approach with novel linguistic behaviors to identify “Team Comfort/Routine” (C/R) indicating when a team is performing in a well-understood, relaxed task context. Initial validation is provided by discriminating the disastrous Apollo 13 mission from others.

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© 2014 Springer International Publishing Switzerland

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Miller, C., Rye, J., Wu, P., Schmer-Galunder, S., Ott, T. (2014). Team PsychoSocial Assessment via Discourse Analysis: Power and Comfort/Routine. In: Kennedy, W.G., Agarwal, N., Yang, S.J. (eds) Social Computing, Behavioral-Cultural Modeling and Prediction. SBP 2014. Lecture Notes in Computer Science, vol 8393. Springer, Cham. https://doi.org/10.1007/978-3-319-05579-4_38

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  • DOI: https://doi.org/10.1007/978-3-319-05579-4_38

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-05578-7

  • Online ISBN: 978-3-319-05579-4

  • eBook Packages: Computer ScienceComputer Science (R0)

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