Abstract
We describe the theory, implementation and initial validation of a tool to assess interpersonal relationships and team states through non-intrusive discourse analysis. ADMIRE was developed to assess power/leadership relationships through scoring politeness behaviors in textual dialog to compute a graph of power asserted vs. afforded between individuals—an org chart—trackable over time. ADMIRE was formally tested in a military exercise where it proved 100% successful at deriving power relationships in 3 military chat rooms. Subsequent work extended ADMIRE’s core approach with novel linguistic behaviors to identify “Team Comfort/Routine” (C/R) indicating when a team is performing in a well-understood, relaxed task context. Initial validation is provided by discriminating the disastrous Apollo 13 mission from others.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
References
Bantum, E., Owen, J.: Evaluating the Validity of Computerized Content Analysis Programs for Identification of Emotional Expression in Cancer Narratives. Psych. Assessment 21, 79–88 (2009)
Landauer, T., Foltz, P., Laham, D.: Introduction to Latent Semantic Analysis. Discourse Processes 25, 259–284 (1998)
Shah, J., Breazeal, C.: Empirical Analysis of Team Coordination and Action Planning With Application to Human-Robot Teaming. Human Factors 52(2), 234–245 (2010)
Tausczik, Y., Pennebaker, J.: The Psychological Meaning of Words: LIWC and Computerized Text Analysis Methods. J. of Language and Social Psych. 29(1), 24–54 (2010)
Scott, J., Carrington, P. (eds.): The SAGE Handbook of Social Network Analysis. SAGE Publications (2011)
Brown, P., Levinson, S.: Politeness: Some Universals in Language Usage. Cambridge Univ. Press, Cambridge (1987)
Miller, C., Wu, P., Funk, H., Johnson, L., Viljalmsson, H.: A Computational Approach to Etiquette and Politeness: An “Etiquette EngineTM” for Cultural Interaction Training. Proc. Behavior Rep. In: Modeling and Sim., Norfolk, VA, March 26-29, pp. 26–29 (2007)
Miller, C., Rye, J.: Power and Politeness in Interactions; ADMIRE—A Tool for Deriving the Former from the Latter. In: Proc. ASE Conf. on Social Informatics, pp. 177–184. IEEE, New York (2012)
Gonzales, A.L., Hancock, J.T., Pennebaker, J.W.: Language Style Matching as a Predictor of Social Dynamics in Small Groups. Communication Research 37(1), 3–19 (2010)
Serfaty, D., Entin, E., Deckert, J.: Team Adaptation to Stress in Decision Making and Coordination with Implications for CIC Team Training (Report No. TR-564, Vol. 1/2). ALPHATECH, Burlington (1993)
Gonzales, A.L., Hancock, J.T., Pennebaker, J.W.: Language Style Matching as a Predictor of Social Dynamics in Small Groups. Communication Research 37(1), 3–19 (2010)
Serfaty, D., Entin, E., Deckert, J.: Team Adaptation to Stress in Decision Making and Coordination with Implications for CIC Team Training (Report No. TR-564, Vol. 1/2). ALPHATECH, Burlington (1993)
Roma, P., Hursh, S., Hienz, R., Emurian, H., Gasior, E., Brinson, Z., Brady, J.: Behavioral and Biological Effects of Autonomous vs Scheduled Mission Management in Simulated Space‐dwelling Groups. Acta Astronautica 68, 1581–1588 (2011)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2014 Springer International Publishing Switzerland
About this paper
Cite this paper
Miller, C., Rye, J., Wu, P., Schmer-Galunder, S., Ott, T. (2014). Team PsychoSocial Assessment via Discourse Analysis: Power and Comfort/Routine. In: Kennedy, W.G., Agarwal, N., Yang, S.J. (eds) Social Computing, Behavioral-Cultural Modeling and Prediction. SBP 2014. Lecture Notes in Computer Science, vol 8393. Springer, Cham. https://doi.org/10.1007/978-3-319-05579-4_38
Download citation
DOI: https://doi.org/10.1007/978-3-319-05579-4_38
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-05578-7
Online ISBN: 978-3-319-05579-4
eBook Packages: Computer ScienceComputer Science (R0)