Abstract
The reuse of existing information is an important factor for efficient business workflows in mechanical engineering. However, a considerable amount of this information is currently stored in unstructured text documents and therefore not easily accessible. Currently, no existing software system gives access to this hidden information. Companies will benefit from using linguistic algorithms in combination with semantic technologies to extract information from unstructured documents. This article exemplifies the successful use of semantic technologies, combined with textmining tools to extract facts from unstructured data. An example from the field of automation industry is used to describe and evaluate the presented approach. A function-based knowledge model for the classification and description of technical solutions is developed. An innovative software system supports the annotation of unstructured documents and the subsequent search for technical solutions. Previously inaccessible and hidden knowledge is unlocked and can be utilized more efficiently in business processes.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
M. Beinhauer, S. Kayser, Wissensmanagement im HR-shared service center, in HR-Servicemanagement – Produktion von HR-Dienstleistungen, ed. by W. Appel, W. Felisiak (Oldenbourg Wissenschaftsverlag, Munich, 2012), pp. 180–184
S. Bonnemeier, C. Ihl, R. Reichwald, Wertschaffung und Wertaneignung bei hybriden Produkten – Eine prozessorientierte Betrachtung. Technical report 3, Technische Universität München (TUM), Munich (2007), http://www.hyprico.de/publikationen/AP_Prozesse.pdf
F. Danzinger, C. Ihl, K. Meisel, R. Reichwald, Die Zukunft von Internetplattformen im Maschinen- und Anlagenbau, 1st edn. (VDMA Verlag, Frankfurt am Main, 2008)
A. Gaag, A. Kohn, U. Lindemann, Function-based solution retrieval and semantic search in mechanical engineering, in Proceedings of the 17th International Conference on Engineering Design (ICED ’09), ed. by M. Norell Bergendahl, M. Grimheden, L. Leifer, P. Skogstad, U. Lindemann, vol. 8 (The Design Society, Palo Alto, 2009), pp. 147–158
J. Gantz, D. Reinsel, Extracting value from Chaos (2011), http://www.emc.com/collateral/analyst-reports/idc-extracting-value-from-chaos-ar.pdf
D. Ihlenburg, Interaktionsplattformen und Kundenintegration in Industriegütermärkten – Akzeptanzfaktoren, Wettbewerbsvorteile und Kundennutzen am Beispiel des Maschinen- und Anlagenbaus, 1st edn. (Gabler, Wiesbaden, 2011)
M.K. Kaiser, H. Hashemi Farzaneh, U. Lindemann, An approach to support searching for biomimetic solutions based on system characteristics and its environmental interactions, in Proceedings of the 12th International Design Conference (DESIGN ’12), Dubrovnik (The Design Society, 2012), pp. 969–978
A. Kohn, M. Lutter-Günther, M. Hagg, M. Maurer, Handling product information – towards an improved use of product models in engineering design, in Proceedings of the 12th International Design Conference (DESIGN ’12), ed. by D. Marjanovic, M. Storga, N. Pavkovic, N. Bojcetic, Dubrovnik (The Design Society, 2012), pp. 1719–1730
C. Lüthje, Kundenorientierung im Innovationsprozess: Eine Untersuchung der Kunden-Hersteller-Interaktion in Konsumgütermärkten, 1st edn. (Deutscher Universitäts-Verlag, Wiesbaden, 2000)
R. Reichwald, F. Piller, Interaktive Wertschöpfung: Open Innovation, Individualisierung und neue Formen der Arbeitsteilung, 2nd edn. (Gabler, Wiesbaden, 2009)
R. Reichwald, K. Wegener, Controlling im Kontext Hybrider Produkte Controlling 20(8/9), 467–472 (2008)
H.X. Schmidt, A. Kohn, U. Lindemann, Domain specific language in technical solution documents – discussion of two approaches to improve the semi-automated annotation, in International Conference on Knowledge Engineering and Ontology Development (KEOD ’11), ed. by J. Filipe, J.L.G. Dietz (SciTePress, Paris, 2011), pp. 159–166. http://dblp.uni-trier.de/db/conf/ic3k/keod2011.html#SchmidtKL11
K.R. Tuli, A.K. Kohli, S.G. Bharadwaj, Rethinking customer solutions: from product bundles to relation processes. J. Mark. 71(3), 1–17 (2007)
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2014 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Hesse, HJ., Kohn, A., Lehmann, J., Farzaneh, H.H., Ihlenburg, D. (2014). Integration of Semantic Technologies for Business Process Support in the Automation Industry. In: Wahlster, W., Grallert, HJ., Wess, S., Friedrich, H., Widenka, T. (eds) Towards the Internet of Services: The THESEUS Research Program. Cognitive Technologies. Springer, Cham. https://doi.org/10.1007/978-3-319-06755-1_31
Download citation
DOI: https://doi.org/10.1007/978-3-319-06755-1_31
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-06754-4
Online ISBN: 978-3-319-06755-1
eBook Packages: Computer ScienceComputer Science (R0)