Abstract
As e-commerce is becoming more and more popular, the number of different products reviews done by customer grows rapidly. The efficient method for automatic summarization of such reviews is required. The majority of existing approaches classify a review only whether the opinion is positive or negative. In the present paper we show how to extract product features from the set of the reviews to design feature based summaries of available opinions. These summaries, expressed in IF-set framework, are later used to recommend a customer the best product corresponding to his individual demands.
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Ładyżyński, P.P., Grzegorzewski, P. (2014). A Recommender System Based on Customer Reviews Mining. In: Rutkowski, L., Korytkowski, M., Scherer, R., Tadeusiewicz, R., Zadeh, L.A., Zurada, J.M. (eds) Artificial Intelligence and Soft Computing. ICAISC 2014. Lecture Notes in Computer Science(), vol 8468. Springer, Cham. https://doi.org/10.1007/978-3-319-07176-3_45
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DOI: https://doi.org/10.1007/978-3-319-07176-3_45
Publisher Name: Springer, Cham
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