Abstract
Personality has a huge effect on how we communicate and interact with others. This study is one in a series of three that investigates how a speech based in-car system matched with dominant and submissive drivers affects performance and attitude drivers. The study was conducted with 30 participants at Linköping University in Sweden. Data show that using a voice that combines feature from submissive and dominant speech patterns work well for both dominant and submissive drivers. The voice showed the same performance gain as when matching car voice personality with personality of driver, without the negative attitude ratings associated with the submissive car voice found in previous studies. Drivers assessment of the car system show that even though both dominant and submissive drivers find the system helpful, dominant drivers find the system more annoying and more likely to turn the system off. Design implications of in-vehicle systems are discussed.
Chapter PDF
Similar content being viewed by others
Keywords
References
Banse, R., Scherer, K.R.: Acoustic profiles in vocal emotion expression. Journal of Personality and Social Psychology 70, 614–636 (1996)
Jonsson, I.-M., Nass, C., Endo, J., Reaves, B., Harris, H., Le Ta, J., Chan, N., Knapp, S.: Don’t blame me I am only the Driver: Impact of Blame Attribution on Attitudes and Attention to Driving Task. In: SIGCHI, pp. 1219–1222. ACM Press (2004)
Nass, C., Brave, S.: Wired for speech” how voice activates and advances the human-computer relationship. MIT Press, Cambridge (2005)
Zajicek, M., Jonsson, I.-M.: A Complex Relationship, Older People and In-Car Message System Evaluation. Journal of Gerontology 6, 66–78 (2007)
Jonsson, I.-M.: Conversational Interfaces and Driving: Impact on Behaviour and Attitude. In: IASTED Human-Computer Interaction, pp. 224–229 (2008)
Jonsson, I.-M., Dahlbäck, N.: The effects of different voices for speech-based in-vehicle interfaces: Impact of young and old voices on driving performance and attitude. In: Proceedings of the 10th Annual Conference of the International Speech Communication Association, INTERSPEECH 2009, pp. 2795–2798 (2009)
La, L.: CNET Reviews, iSheep, Fandroids, and why we care so damn much about oru smartphones. Online Magazine (November 2013), http://reviews.cnet.com/8301-6452_7-57612654/isheep-fandroids-and-why-we-care-so-damn-much-about-our-smartphones/
Nass, C., Jonsson, I.-M., Harris, H., Reaves, B., Endo, J., Brave, S., Takayama, L.: Improving Automotive Safety by Pairing Driver Emotion and Car Voice Emotion. In: SIGCHI, pp. 1973–1976. ACM Press (2005)
Lazarsfeld, P., Merton, R.: Mass Communication, Popular Taste, and Organized Social Action. In: The Communication of Ideas, pp. 95–188 (1948)
Byrne, D.: The Attraction Paradigm. Academic Press, New York (1971)
Nass, C., Lee, K.M.: Does computer-generated speech manifest personality? An experimental test of similarity-attraction. In: SIGCHI, pp. 329–336. ACM Press (2000)
Dahlbäck, N., Swamy, S., Nass, C., Arvidsson, F., Skågeby, J.: Spoken Interaction with Computers in a Native or Non-native Language - Same or Different? In: Proceedings of INTERACT, pp. 294–301 (2001)
Jonsson, I.-M., Dahlbäck, N.: In-Car Information Systems: Matching and Mismatching Personality of Driver with Personality of Car Voice. In: Kurosu, M. (ed.) HCII/HCI 2013, Part II. LNCS, vol. 8005, pp. 586–595. Springer, Heidelberg (2013)
Costa Jr., P.T., McCrae, R.R.: Revised NEO Personality Inventory (NEO-PI-R) and NEO Five-Factor Inventory (NEO-FFI) professional manual. Psychological Assessment Resources, Odessa (1992)
de Winter, J., van Leuween, P., Happee, P.: Advantages and Disadvantages of Driving Simulators: A Discussion. In: Proceedings of Measuring Behavior, pp. 47–50 (2012)
Brooks, J., Goodenough, R., Crisler, M., Klein, N., Alley, R.: Simulator sickness during driving simulation studies. Accident Analysis and Prevention 42, 788–796 (2010)
Dahlbäck, N., Wang, Q., Nass, C., Alwin, J.: Similarity is More Important than Expertise: Accent Effects in Speech Interfaces. In: SIGCHI, pp. 1553–1556. ACM Press (2007)
Nass, C., Lee, K.: Does Computer synthesized speech manifest personality? Experimental tests of recognition, similarity attraction and consistency attraction. Journal of Experimental Psychology: Applied 7, 171–181 (2001)
Rubin, R., Palmgreen, P., Sypher, H.: Communication Research Measures: A Sourcebook. Guilford Press, New York (1994)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2014 Springer International Publishing Switzerland
About this paper
Cite this paper
Jonsson, IM., Dahlbäck, N. (2014). Driving with a Speech Interaction System: Effect of Personality on Performance and Attitude of Driver. In: Kurosu, M. (eds) Human-Computer Interaction. Advanced Interaction Modalities and Techniques. HCI 2014. Lecture Notes in Computer Science, vol 8511. Springer, Cham. https://doi.org/10.1007/978-3-319-07230-2_40
Download citation
DOI: https://doi.org/10.1007/978-3-319-07230-2_40
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-07229-6
Online ISBN: 978-3-319-07230-2
eBook Packages: Computer ScienceComputer Science (R0)