Abstract
Public transport is one of many fields of application where a system is not used in only one context of use, but in different and varying contexts. Evaluating these systems in lab-based tests can only cover a small part of the real context. This paper describes a usability field test of a mobile passenger information application in public transport, the challenges of testing in a highly dynamic context, and also solutions to overcome these challenges. As a result, a classification of the variety of dynamic factors in public transport and guidelines for typical test contexts in public transport are derived from the gained experiences and empirical findings.
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Hörold, S., Mayas, C., Krömker, H. (2014). Guidelines for Usability Field Tests in the Dynamic Contexts of Public Transport. In: Kurosu, M. (eds) Human-Computer Interaction. Theories, Methods, and Tools. HCI 2014. Lecture Notes in Computer Science, vol 8510. Springer, Cham. https://doi.org/10.1007/978-3-319-07233-3_45
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DOI: https://doi.org/10.1007/978-3-319-07233-3_45
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