Abstract
Agile Software processes emphasize collaboration more than traditional methods. Collaborations and interactions are cited directly in two of the four values listed in the agile manifesto. Because of everything that involves communication contains the potential for conflict, we are interested in knowing how to manage conflicts to enhance agile projects.
Chapter PDF
Similar content being viewed by others
References
Managing conflict in software development teams: A multi-level analysis. Journal of Product Innovation Management 15, 423–435 (1998)
Altay, A., Kayakutlu, G., Topcu, Y.I.: Win-win match using a genetic algorithm. Applied Mathematical Modelling 34(10), 2749–2762 (2010)
Barki, H., Hartwick, J.: Interpersonal conflict and its management in information system development. MIS Q. 25(2), 195–228 (2001)
Beck, K.: Extreme programming explained: embrace change. Addison-Wesley Longman Publishing Co., USA (2000)
Beck, K., Beedle, M., Bennekum, A.V., Cockburn, A., Cunningham, W., Fowler, M., Grenning, J., Highsmith, J., Hunt, A., Jeffries, R., Kern, J., Marick, B., Martin, R.C., Mellor, S., Schwaber, K., Sutherland, J., Thomas, D.: Manifesto for agile software development (2001), http://agilemanifesto.org
BÉnabou, R.: Groupthink: Collective delusions in organizations and markets. Working Paper 14764, National Bureau of Economic Research (March 2009)
Carneiro, D., Novais, P., Neves, J.: Using genetic algorithms to create solutions for conflict resolution. Neurocomputing 109, 16–26 (2013); New trends on Soft Computing Models in Industrial and Environmental Applications A selection of extended and updated papers from the SOCO 2011 International Conference
Chau, T., Maurer, F.: Knowledge sharing in agile software teams. In: Lenski, W. (ed.) Logic versus Approximation. LNCS, vol. 3075, pp. 173–183. Springer, Heidelberg (2004)
Chau, T., Maurer, F., Melnik, G.: Knowledge sharing: Agile methods versus tayloristic methods. In: Twelfth International Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises, WETICE, pp. 302–307 (2003)
Crawford, B., Leon de la Barra, C.: Enhancing creativity in agile software teams. In: Concas, G., Damiani, E., Scotto, M., Succi, G. (eds.) XP 2007. LNCS, vol. 4536, pp. 161–162. Springer, Heidelberg (2007)
Crawford, B., Leon de la Barra, C., Soto, R., Misra, S., Monfroy, E.: Knowledge management and creativity practices in software engineering. In: Liu, K., Filipe, J. (eds.) KMIS, pp. 277–280. SciTePress (2012)
Crawford, B., Leon de la Barra, C., Soto, R., Monfroy, E.: Agile software engineering as creative work. In: CHASE, pp. 20–26. IEEE (2012)
Deutsch, M.: A Theory of Co-operation and Competition. Human Relations 2(2), 129–152 (1949)
Fernandez-Sanz, L., Misra, S.: Analysis of cultural and gender influences on teamwork performance for software requirements analysis in multinational environments. IET Software 6(3), 167–175 (2012)
Gallivan, M.J.: The influence of software developers’ creative style on their attitudes to and assimilation of a software process innovation. Information & Management 40(5), 443–465 (2003)
Glass, R.: Software creativity. Prentice-Hall, USA (1995)
Gu, M., Tong, X.: Towards hypotheses on creativity in software development. In: Bomarius, F., Iida, H. (eds.) PROFES 2004. LNCS, vol. 3009, pp. 47–61. Springer, Heidelberg (2004)
Jehn, K.: Impact of Intragroup Conflict on Effectiveness: A Multimethod Examination of the Benefits and Detriments of Conflict. UMI Dissertation Services (1992)
John, M., Maurer, F., Tessem, B.: Human and social factors of software engineering: workshop summary. ACM SIGSOFT Softw. Eng., Notes 30, 1–6 (2005)
León de la Barra, C., Crawford, B.: Fostering creativity thinking in agile software development. In: Holzinger, A. (ed.) USAB 2007. LNCS, vol. 4799, pp. 415–426. Springer, Heidelberg (2007)
Massey, G., Dawes, P.: Functional and Dysfunctional Conflict in the Context of Marketing and Sales. University of Wolverhampton Business School Working Papers WP009/04. Management Research Centre, Wolverhampton University Business School (2004)
Mich, L., Anesi, C., Berry, D.: Applying a pragmatics-based creativity-fostering technique to requirements elicitation. Requir. Eng. 10, 262–275 (2005)
Miron-Spektor, E., Gino, F., Argote, L.: Paradoxical frames and creative sparks: Enhancing individual creativity through conflict and integration. Organizational Behavior and Human Decision Processes 116(2), 229–240 (2011)
Moe, N., Dingsoyr, T., Dyba, T.: A teamwork model for understanding an agile team: A case study of a scrum project. Information and Software Technology 52, 480–491 (2010)
Nonaka, I., Takeuchi, H.: The Knowledge Creating Company. Oxford University Press, USA (1995)
Rahim, A.: Managing Conflict in Organizations. Praeger (1992)
Ringstad, M.A., Dingsøyr, T., Brede Moe, N.: Agile process improvement: Diagnosis and planning to improve teamwork. In: O‘Connor, R.V., Pries-Heje, J., Messnarz, R. (eds.) EuroSPI 2011. CCIS, vol. 172, pp. 167–178. Springer, Heidelberg (2011)
Robertson, J.: Requirements analysts must also be inventors. IEEE Software 22, 48–50 (2005)
Sutherland, J.: Agile can scale: Inventing and reinventing scrum in five companies. Cutter IT Journal 14, 5–11 (2001)
Takeuchi, H., Nonaka, I.: The new new product development game. Harvard Business Review (1986)
van Lamsweerde, A., Letier, E., Darimont, R.: Managing conflicts in goal-driven requirements engineering. IEEE Trans. Softw. Eng. 24(11), 908–926 (1998)
Zhang, X., Stafford, T.F., Dhaliwal, J.S., Gillenson, M.L., Moeller, G.: Sources of conflict between developers and testers in software development. Information & Management 51(1), 13–26 (2014)
Author information
Authors and Affiliations
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2014 Springer International Publishing Switzerland
About this paper
Cite this paper
Crawford, B., Soto, R., de la Barra, C.L., Crawford, K., Olguín, E. (2014). Agile Software Teams Can Use Conflict to Create a Better Products. In: Stephanidis, C. (eds) HCI International 2014 - Posters’ Extended Abstracts. HCI 2014. Communications in Computer and Information Science, vol 434. Springer, Cham. https://doi.org/10.1007/978-3-319-07857-1_5
Download citation
DOI: https://doi.org/10.1007/978-3-319-07857-1_5
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-07856-4
Online ISBN: 978-3-319-07857-1
eBook Packages: Computer ScienceComputer Science (R0)