Skip to main content

Who’s Afraid of Job Interviews? Definitely a Question for User Modelling

  • Conference paper
User Modeling, Adaptation, and Personalization (UMAP 2014)

Abstract

We define job interviews as a domain of interaction that can be modelled automatically in a serious game for job interview skills training. We present four types of studies: (1) field-based human-to-human job interviews, (2) field-based computer-mediated human-to-human interviews, (3) lab-based wizard of oz studies, (4) field-based human-to-agent studies. Together, these highlight pertinent questions for the user modelling field as it expands its scope to applications for social inclusion. The results of the studies show that the interviewees suppress their emotional behaviours and although our system recognises automatically a subset of those behaviours, the modelling of complex mental states in real-world contexts poses a challenge for the state-of-the-art user modelling technologies. This calls for the need to re-examine both the approach to the implementation of the models and/or of their usage for the target contexts.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Subscribe and save

Springer+ Basic
$34.99 /Month
  • Get 10 units per month
  • Download Article/Chapter or eBook
  • 1 Unit = 1 Article or 1 Chapter
  • Cancel anytime
Subscribe now

Buy Now

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Preview

Unable to display preview. Download preview PDF.

Unable to display preview. Download preview PDF.

Similar content being viewed by others

References

  1. Posthuma, R.A., Morgeson, F.P., Campion, M.A.: Beyond employment interview validity: A comprehensive narrative review of recent research and trends over time. Personnel Psychology 55(1), 1–82 (1982)

    Article  Google Scholar 

  2. Sieverding, M.: Be cool!: Emotional costs of hiding feelings in a job interview. International Journal of Selection and Assessment 17(4), 391–401 (2009)

    Article  Google Scholar 

  3. Conati, C.: How to evaluate models of user affect? In: André, E., Dybkjær, L., Minker, W., Heisterkamp, P. (eds.) ADS 2004. LNCS (LNAI), vol. 3068, pp. 288–300. Springer, Heidelberg (2004)

    Chapter  Google Scholar 

  4. Porayska-Pomsta, K., Mavrikis, M., D’Mello, S., Conati, C., Baker, R.: Knowledge elicitation methods for affect modelling in education. International Journal of Artificial Intelligence in Education 22(3), 107–140 (2013)

    Google Scholar 

  5. Porayska-Pomsta, K., Anderson, K., Damian, I., Baur, T., André, E., Bernardini, S., Rizzo, P.: Modelling users’ affect in job interviews: Technological demo. In: Carberry, S., Weibelzahl, S., Micarelli, A., Semeraro, G. (eds.) UMAP 2013. LNCS, vol. 7899, pp. 353–355. Springer, Heidelberg (2013)

    Chapter  Google Scholar 

  6. Anderson, K., André, E., Baur, T., Bernardini, S., Chollet, M., Chryssafidou, E., Damian, I., Ennis, C., Egges, A., Gebhard, P., Jones, H., Ochs, M., Pelachaud, C., Porayska-Pomsta, K., Rizzo, P., Sabouret, N.: The TARDIS framework: Intelligent virtual agents for social coaching in job interviews. In: Reidsma, D., Katayose, H., Nijholt, A. (eds.) ACE 2013. LNCS, vol. 8253, pp. 476–491. Springer, Heidelberg (2013)

    Chapter  Google Scholar 

  7. De Groot, T., Janaki, G.: Can nonverbal cues be used to make meaningful personality attributions in employment interviews? Journal of Business Psychology 24, 179–192 (2009)

    Article  Google Scholar 

  8. Curhan, J., Pentland, A.: Thin slices of negotiation: predicting outcomes from conversational dynamics within the first 5 minutes. Journal of Applied Psychology 92(3), 802–811 (2007)

    Article  Google Scholar 

  9. Schmidt, N.: Social and situational determinants of interview decisions: Implications for the employment interview. Journal of Personnel Psychology 29, 79–101 (1976)

    Article  Google Scholar 

  10. Ryan, A.M., Daum, D., Friedel, L.: Interviewing behavior: Effects of experience, self-efficacy, attitudes and job-search behavior. In: Annual Conference of the Society for Industrial and Organizational Psychology, San Franscisco, CA (1993)

    Google Scholar 

  11. Barber, A.E., Hollenbeck, J.R., Tower, S.L., Phillips, J.M.: The effects of interview focus on recruitment effectiveness: a field experiment. Journal of Applied Psychology 79, 886–896 (1994)

    Article  Google Scholar 

  12. Vinciarelli, A., Pantic, M., Heylen, C., Pelachaud, C., Poggi, F., Errico, A., Schroeder, M.: Bridging the gap between social animal and unsocial machine: A survey of social signal processing. IEEE Transactions on Affective Computing. 3(1), 69–87 (2012)

    Article  Google Scholar 

  13. Vogt, T., André, E., Lewis, T., R., Leibbrandt, Powers, D.: Comparing feature sets for acted and spontaneous speech in view of automatic emotion recognition. In: IEEE International Conference on Multimedia and Expo, pp. 474–477 (2005)

    Google Scholar 

  14. Zeng, Z., Pantic, M., Roisman, G.I., Huang, T.S.: A survey of affect recognition methods: Audio, visual, and spontaneous expressions. IEEE Trans. Pattern Anal. Mach. Intell. 31(1), 39–58 (2009)

    Article  Google Scholar 

  15. Kapoor, A., Picard, R.W.: Multimodal affect recognition in learning environments. In: Proceedings of ACM MM 2005, pp. 677–682 (2005)

    Google Scholar 

  16. Kleinsmith, A., Bianchi-Berthouze, N.: Form as a cue in the automatic recognition of non-acted affective body expressions. In: Proceedings of the 4th International Conference on Affective Computing and Intelligent Interaction, Amsterdam, Netherlands. Part I, pp. 155–164 (2011)

    Google Scholar 

  17. Batrinca, L., Stratou, G., Shapiro, A., Morency, L.-P., Scherer, S.: Cicero - towards a multimodal virtual audience platform for public speaking training. In: Aylett, R., Krenn, B., Pelachaud, C., Shimodaira, H. (eds.) IVA 2013. LNCS, vol. 8108, pp. 116–128. Springer, Heidelberg (2013)

    Chapter  Google Scholar 

  18. Hoque, M.E., Courgeon, M., Martin, J., Mutlu, B., Picard, R.W.: Mach: My automated conversation coach. In: International Joint Conference on Pervasive and Ubiquitous Computing, UbiComp 2013 (2013)

    Google Scholar 

  19. Damian, I., Baur, T., André, E.: Investigating social cue-based interaction in digital learning games. In: Proceedings of the 8th International Conference on the Foundations of Digital Games, SASDG (2013)

    Google Scholar 

  20. Wagner, J., Lingenfelser, F., Baur, T., Damian, I., Kistler, F., André, E.: The social signal interpretation (ssi) framework - multimodal signal processing and recognition in real-time. In: Proceedings of ACM MULTIMEDIA 2013, Barcelona (2013)

    Google Scholar 

  21. Niewiadomski, R., Hofmann, J., Urbain, J., Platt, T., Wagner, J., Piot, B., Cakmak, H., Pammi, S., Baur, T., Dupont, S., Geist, M., Lingenfelser, F., McKeown, G., Pietquin, O., Ruch, W.: Laugh-aware virtual agent and its impact on user amusement. In: Proceedings of the 2013 International Conference on Autonomous Agents and Multi-Agent Systems, AAMAS 2013, pp. 619–626. International Foundation for Autonomous Agents and Multiagent Systems, Richland, SC (2013)

    Google Scholar 

  22. Kistler, F., Endrass, B., Damian, I., Dang, C.T., André, E.: Natural interaction with culturally adaptive virtual characters. Journal on Multimodal User Interfaces 6, 39–47 (2012)

    Article  Google Scholar 

  23. Küblbeck, C., Ernst, A.: Face detection and tracking in video sequences using the modifiedcensus transformation. Image Vision Comput. 24(6), 564–572 (2006)

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2014 Springer International Publishing Switzerland

About this paper

Cite this paper

Porayska-Pomsta, K. et al. (2014). Who’s Afraid of Job Interviews? Definitely a Question for User Modelling. In: Dimitrova, V., Kuflik, T., Chin, D., Ricci, F., Dolog, P., Houben, GJ. (eds) User Modeling, Adaptation, and Personalization. UMAP 2014. Lecture Notes in Computer Science, vol 8538. Springer, Cham. https://doi.org/10.1007/978-3-319-08786-3_37

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-08786-3_37

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-08785-6

  • Online ISBN: 978-3-319-08786-3

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics