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Dynamically Changing Service Level Agreements (SLAs) Management in Cloud Computing

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Intelligent Computing Methodologies (ICIC 2014)

Part of the book series: Lecture Notes in Computer Science ((LNAI,volume 8589))

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Abstract

Managing Service Level Agreements (SLAs) in cloud computing in a dynamic manner becomes a critical issue for cloud service providers. This is due to the emerging technology and the frequent and continuous change in cloud service requirements and techniques over the time. Current cloud SLAs management methods are rigorous in terms of SLA updation to incorporate new changes. Since updating any SLA, to meet any required change in cloud requirements and techniques, requires reformulation and remapping to all available SLAs (called public SLAs). This paper proposed a mechanism to dynamically manage cloud computing SLAs based on Real Options Analysis (ROA) concept. The proposed model maps the required changes to all public SLAs and sorts out the most related or suitable SLAs (solutions) based on options theory while recording the other solutions for any future change according to emerging circumstances. The technique incorporates any new change dynamically; by mapping it to a limited number of SLAs (recorded solutions) based on various options presented by ROA. The framework presented in this paper would provide a flexible solution in managing cloud SLAs in both cloud provider and the user’s perspectives.

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Author information

Authors and Affiliations

  1. Center of Excellence in Information Assurance, King Saud University, Saudi Arabia

    Waleed Halboob & Haider Abbas

  2. National University of Sciences and Technology, Islamabad, Pakistan

    Haider Abbas

  3. Department of Computer Science, College of Computer and Information Sciences, King Saud University, Saudi Arabia

    Kamel Haouam

  4. School of Integrative Systems, University of Queensland, Australia

    Asif Yaseen

Authors
  1. Waleed Halboob
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  2. Haider Abbas
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  3. Kamel Haouam
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  4. Asif Yaseen
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Editor information

Editors and Affiliations

  1. School of Electronics and Information Engineering, Tongji University, 4800 Caoan Road, 201804, Shanghai, China

    De-Shuang Huang

  2. School of Electrical Engineering, University of Ulsan, 680–749, Ulsan, Korea

    Kang-Hyun Jo

  3. Department of Automation, Tsinghua University, Bejing, China

    Ling Wang

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Halboob, W., Abbas, H., Haouam, K., Yaseen, A. (2014). Dynamically Changing Service Level Agreements (SLAs) Management in Cloud Computing. In: Huang, DS., Jo, KH., Wang, L. (eds) Intelligent Computing Methodologies. ICIC 2014. Lecture Notes in Computer Science(), vol 8589. Springer, Cham. https://doi.org/10.1007/978-3-319-09339-0_44

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  • DOI: https://doi.org/10.1007/978-3-319-09339-0_44

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-09338-3

  • Online ISBN: 978-3-319-09339-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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